As restaurants continue to come up against labor challenges, and some struggle to raise wages in the face of margin pressures from skyrocketing food prices, many brands are turning to efficiency-boosting digital technologies to make ends meet. While quick-service restaurants (QSRs) have the advantage of...
As customer payments power the restaurant industry, payment processing solutions power the technology that holds it all together, or at least they will if point-of-sale (POS) providers have anything to say about it. Major players in the space are competing to meet as many of...
For years, quick-service restaurants (QSRs) and fast-casual brands have bent over backward to meet consumers’ need for customization. Many chains now offer items that consumers can effectively build from scratch, with add-ons and substitutions available every step of the way. However, with the rise of...
As restaurants continue to come up against front-of-house labor challenges, many are turning towards voice commerce technologies to fill the roles once served by humans in customer-facing roles. Now, restaurants and technology providers are extending their conversational artificial intelligence (AI) efforts to the reservation-taking process....
Today in food commerce, Panera Brands’ planned partnership with USHG Acquisition Corp. comes to an end, and Qdoba gets into virtual brands. Plus, a company in Singapore turns wastewater into beer. Panera Ends IPO Plans With Danny Meyer’s SPAC, Citing Souring Economy Panera Brands, the...
Consumers, accustomed to the easy convenience of digital ordering, have come to expect frictionless payment experiences not only when purchasing from restaurants online but also when visiting their physical stores. As such, restaurants are challenged to seek out point of sale (POS) options that enable...
Today in food commerce, Just Eat Takeaway raises the commission restaurants must pay, and Sweetgreen launches a loyalty program. Plus, Art Sebastian, vice president of digital experiences at Casey’s, discusses convenience store loyalty trends. Grocers Expand Direct Delivery to Cut Out Last-Mile Middlemen As grocers...
Vivid, a provider of software for running restaurants and processing payments, has announced a new product called Vivid POS, a smart-device point-of-sale (POS) system for use with devices that run mobile operating systems, according to a Monday (June 27) press release. Sausalito, California-based Vivid stated...
As restaurants continue to face labor challenges, the temptation to go all in on digital technologies that reduce the amount of human work needed grows stronger. While these strategies can be exactly what is needed for quick-service restaurants (QSRs) and many fast-casual brands, dine-in customers...
