Burger King’s owner is undertaking “high-quality remodels” of its restaurants following a successful quarter. Speaking during an earnings call Tuesday (Aug. 8), Restaurant Brands International (RBI) CEO Josh Kobza discussed the company’s $250 million “Royal Reset” program, which involves a mix of technological updates and...
Home is where the heart is — the car, too, at least when it comes to burgers and fries. To that end, as The Wall Street Journal reported Monday (Aug. 7) that dine-in customers at quick-service restaurants (QSR) are dwindling. Consumers are not exactly crowding...
The typical McDonald’s dining area is a lonely place these days. The fast food giant hasn’t seen sales drop, but as The Wall Street Journal reported Monday (Aug. 7), most of those meals aren’t being eaten inside a McDonald’s. In fact, dine-in customers make up under 10% of visits...
Fast-food chain White Castle is set to expand the use of artificial intelligence (AI)-powered ordering. The restaurant had already been offering that capability at some of its locations through a partnership with AI company SoundHound, but it has agreed to expand the tech to more...
Toast is looking to move beyond its roots as a restaurant point-of-sale (POS) provider. The company debuted Toast Catering & Events, a new tool integrated with its POS to help restaurants manage catering orders and plan events, according to a Wednesday (Aug. 2) press release....
Technology has become table stakes for the restaurant industry. The ongoing digitization of the consumer landscape has reached the hospitality sector, and thoughtful applications are revolutionizing the ways restaurants can attract customers and build loyalty. “Hospitality truly transcends the four walls of a restaurant,” Chandler Stroud,...
Rappi, a Latin American delivery app backed by SoftBank, is partnering with FinTech R2 to provide loans to restaurants in Mexico and Colombia. Restaurants selling via the app for at least three months will be eligible for these loans, which will be repaid through their sales on...
McDonald’s is leveraging social media to bring younger consumers into the fold, following on the success of its “Grimace’s Birthday” push with more digital events. The quick-service restaurant (QSR) giant shared on a call with analysts Thursday (July 27), discussing its second-quarter 2023 earnings results, how...
As robotics catch on throughout the restaurant industry, consumers are worried about losing the personal experience they look for in a restaurant. By the Numbers PYMNTS’ exclusive report, “Connected Dining: The Robot Will Take Your Order Now,” drew from a survey of nearly 2,000 U.S....