The restaurant sector is transforming rapidly. Once laggards when it came to modernization, restaurants had to adopt digital tools and online sales channels overnight to survive the pandemic. Technology is now a critical part of the restaurant experience, and its importance continues to grow. Get...
In an effort to fill worker shortage gaps, more than 75% of restaurants are already using automation to streamline their operations. In the “B2B and Digital Payments Tracker®,” PYMNTS explores how they are using everything from robots in restaurants to AI voice assistants at the...
As consumers increasingly purchase ready-to-eat meals where once they would have ordered food for takeout, Panera Bread is taking an “if you can’t beat ‘em, join ‘em” approach, leveraging the strength of its restaurant brand to drive packaged food sales. Get the Full Story Complete...
As labor-crunched restaurants seek to get more productivity out of their workforce, one tech startup is offering a remote work solution, even as diners demand just the opposite — more face-to-face service. Get the Full Story Complete the form to unlock this article and enjoy...
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Sweetgreen’s ambitions to dramatically increase automation within the next five years come as, across the industry, restaurants soup up their kitchens with robotic technology. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content —...
Restaurants looking to build an audience with millennial consumers may want to start by taking another look at their social media presence, according to PYMNTS data. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS...
Restaurants looking to win the spending of young customers now, securing loyalty for years or even decades to come, may find that they can woo Gen Z diners with special offers, deals and events. Get the Full Story Complete the form to unlock this article...
As virtual restaurant companies tap influencers’ wide audiences to generate hype in the absence of physical touchpoints, blockbuster YouTuber MrBeast (162 million subscribers) appears to be turning away from the ghost kitchen space toward other food categories. Get the Full Story Complete the form to...
