As quick-service restaurants (QSRs) look to capture more of consumers’ meal occasions, McDonald’s Indonesia is making a play for the lucrative wedding market with its new package deal. The restaurant’s social channels in Indonesia recently announced the launch of the “Wedding Mekdi” package, selling 100...
Middle-tier restaurants have found a new way to emulate the trappings of fine dining — adding stools for handbags — but as higher-end restaurants strain under the pressure of inflation, it is unclear whether this trend of sacrificing valuable dining room space to customers’ handbags...
With the United States population getting older, restaurants are challenged not only to continue to innovate their digital technologies but also to maintain the quality of the in-restaurant experience. The U.S. Census Bureau found in June that the median age across the country is on the rise, growing 2.4...
As consumers gear up to go on summer vacation, aggregators and restaurants alike are looking for ways to keep customers engaged even when they are away from home. Most recently, quick-service restaurant (QSR) giant Domino’s announced a couple weeks ago the launch of Domino’s Pinpoint Delivery,...
The restaurant sector is transforming rapidly. Once laggards when it came to modernization, restaurants had to adopt digital tools and online sales channels overnight to survive the pandemic. Technology is now a critical part of the restaurant experience, and its importance continues to grow. Restaurants...
In an effort to fill worker shortage gaps, more than 75% of restaurants are already using automation to streamline their operations. In the “B2B and Digital Payments Tracker®,” PYMNTS explores how they are using everything from robots in restaurants to AI voice assistants at the...
As consumers increasingly purchase ready-to-eat meals where once they would have ordered food for takeout, Panera Bread is taking an “if you can’t beat ‘em, join ‘em” approach, leveraging the strength of its restaurant brand to drive packaged food sales. In an emailed announcement, the...
As labor-crunched restaurants seek to get more productivity out of their workforce, one tech startup is offering a remote work solution, even as diners demand just the opposite — more face-to-face service. In an interview with PYMNTS, Will Clem, co-founder of Bite Ninja, which offers...
New technology has become crucial for restaurant survival. Having just emerged from the severe disruptions of the pandemic, which caused more than 70,000 restaurants to close permanently, the restaurant industry is again in crisis. Now, food service providers are under pressure from a troubled economic...