ResTech

ResTech
Sweetgreen Automates Kitchens as Robots Take Over the Back of House
June 26, 2023

Sweetgreen’s ambitions to dramatically increase automation within the next five years come as, across the industry, restaurants soup up their kitchens with robotic technology. After the fast-casual chain announced in May that it is pilot testing its first automation-powered location, nearly two years after the initial acquisition of robotic...

ResTech
Nearly Half of Millennials Turn to Restaurants’ Social Media for Discovery
June 23, 2023

Restaurants looking to build an audience with millennial consumers may want to start by taking another look at their social media presence, according to PYMNTS data. By the Numbers The latest edition of PYMNTS’ exclusive Connected Dining report, “Connected Dining: Word of Mouth in the...

ResTech
Gen Z Looks for Special Offers When Choosing a Restaurant
June 21, 2023

Restaurants looking to win the spending of young customers now, securing loyalty for years or even decades to come, may find that they can woo Gen Z diners with special offers, deals and events. By the Numbers In the latest edition of PYMNTS’ exclusive Connected...

ResTech
Is MrBeast’s Pivot From Burgers to CPG Bad News for Influencer-Helmed Brands?
June 21, 2023

As virtual restaurant companies tap influencers’ wide audiences to generate hype in the absence of physical touchpoints, blockbuster YouTuber MrBeast (162 million subscribers) appears to be turning away from the ghost kitchen space toward other food categories. Over the weekend, a Twitter user pointed out...

ResTech
Restaurants Leverage Special Events to Keep Diners Coming
June 16, 2023

From viewing parties to themed brunches to open mic nights, eateries’ special events can help them reach up to half of all restaurant customers. By the Numbers This month’s edition of PYMNTS’ exclusive Connected Dining report, “Connected Dining: Word of Mouth in the Digital Age,”...

ResTech
Rising Food Prices Have Restaurants Seeking Other Revenue Streams
June 16, 2023

This week in restaurant news, Chuck E. Cheese looks to boost its margins by opening a new revenue stream, the inflation gap between foodservice and grocery grows wider and Uber Eats bows out of Italy. The Bureau of Labor Statistics (BLS) Consumer Price Index (CPI)...

ResTech
37% of Diners Use Social Media to Find New Dining Hot Spots
June 14, 2023

As restaurants look to stay relevant in the ever-evolving social media landscape, their efforts are paying off, with PYMNTS data revealing that many restaurant customers are turning to these platforms to find their new favorite eateries. By the Numbers The latest edition of PYMNTS’ exclusive...

ResTech
Netflix Continues Live-Experience Push With Pop-Up Restaurant
June 14, 2023

Have you ever watched “Iron Chef” and wanted to sample what the judges are eating? Netflix is hoping you have. The streaming service on Tuesday (June 13) announced the impending debut of a pop-up restaurant in Los Angeles designed to showcase its various food-related series....

ResTech
Everyone’s a Critic: 49M Consumers Recently Posted Online Restaurant Reviews
June 12, 2023

Word of mouth has always played a key role in helping restaurants build their brands. Social media and the internet — rather than making it obsolete — have made it all the more important. Consumers do not need to rely on friends and neighbors as...