The generations are split when it comes to automation, virtual kitchens and other digital restaurant technology. PYMNTS’ July “Connected Dining” report found millennials and bridge millennials are more enthusiastic than any other generation about each dining innovation we asked about, including both the normal (digital...
As quick-service restaurants (QSRs) look to meet consumers’ growing demand for quick, convenient off-premises options, many are saving on real estate by shrinking on-site seating areas or losing their dining rooms altogether. Most recently, chicken chain Chick-fil-A, which has more than 2,800 restaurants across the...
As restaurants struggle with ongoing labor challenges, technology can help those with less experienced staff offer the kind of personalized service that many customers expect, according to new Paytronix CEO Jeff Hindman. On Tuesday (July 18), Paytronix announced that Hindman is taking over the position...
With automation increasingly catching on in the restaurant industry, PYMNTS research finds that men are twice as likely as women to have any interest in visiting robo-restaurants. By the Numbers PYMNTS’ new exclusive report, “Connected Dining: The Robot Will Take Your Order Now,” which draws...
Well, that was quick — less than a month after sharing that it would add a $0.99 fee for consumers on online orders of $10 or more, restaurant point of sale (POS) provider Toast is walking it back. The company announced Wednesday (July 19) that...
As ready-to-eat meal options gain share from restaurants, DIG has become the latest eatery to take an “If you can’t beat ’em, join ’em” approach. The New York-based fast-casual chain announced Tuesday (July 18) the launch of meal boxes, each featuring different entrée components and side...
“Would you like fries with that?” is a question you won’t hear at McDonald’s Australia’s new pop-up shop, a fries-only restaurant. This concept may be a gimmick, but as quick-service restaurants (QSRs) test increasingly limited and occasion-specific concepts, this may not be the last we...
Even as consumers become accustomed to placing restaurant orders online for delivery, PYMNTS research reveals that the majority continue to want to know that their food is coming from somewhere with a tangible, brick-and-mortar presence. By the Numbers Research from PYMNTS’ new exclusive study “Connected...
With restaurants crunched both by labor and food price challenges, P.F. Chang’s has become the latest restaurant to launch a happy hour deal to draw in deals-motivated consumers while shifting diners’ spending towards off-peak times. The casual dining chain, which has more than 300 restaurants...