ResTech

ResTech
Restaurants Rethink Their Channel Strategy Amid Ongoing Margin Pressure
September 01, 2023

This week in restaurant news, TGI Fridays looks to boost on-premises sales, Del Taco opens its first drive-thru-only store and Panera Bread looks to manage costs with a streamlined menu. Casual dining bar and grill chain TGI Fridays, which has more than 650 restaurants across...

ResTech
College Students Want More From The Dining Hall Than Food
September 01, 2023

As students return to college and university campuses for their fall semesters, PYMNTS research reveals that today’s young consumers demand more options than just traditional dining halls and convenience stores.  For instance, today’s students are significantly more likely than older consumers to expand the option...

ResTech
Restaurants Harness Ghost Kitchen Learnings to Boost Omnichannel Performance
August 30, 2023

Restaurant chain Dog Haus has become the latest brand to tap expertise from the ghost kitchen world to give the brand the competitive edge in today’s rapidly evolving restaurant industry. On Monday (Aug. 28), virtual restaurant company Kitchen United announced via LinkedIn that its CEO...

ResTech
Smucker’s Aims to Gain Share From Coffee Shop QSRs With at-Home Alternatives
August 29, 2023

As consumers look for more affordable alternatives to their day-to-day small luxuries, The J.M. Smucker Company is stepping up its at-home coffee offerings, providing lower-priced alternatives to coffee shops. In prepared remarks accompanying the food and beverage manufacturer’s first-quarter earnings release Tuesday (Aug. 29), Mark Smucker, the company’s...

ResTech
When Restaurant Customers Want Control Over Timing, They Choose Pickup
August 28, 2023

For consumers with busy schedules who need a high degree of control over when they get their meals, restaurant pickup proves a more convenient solution than delivery. By the Numbers According to a January survey of more than 2,100 consumers for PYMNTS’ Connected Dining series,...

ResTech
Restaurants Target Consumers’ Game Day Spend to Drive off-Premise Sales
August 25, 2023

This week in restaurants, Bojangles and Jersey Mike’s both leverage football season to boost off-premise sales, Walmart expands its in-supermarket restaurant selection, and fast-casual goes fancy. With the return of college football season, restaurant brands are seizing on the opportunity to create a new ordering occasion, feeding tailgaters with targeted off-premise...

ResTech
7shifts Adds Tip Payouts Feature to Help Restaurants Retain Staff
August 24, 2023

Restaurant team management platform 7shifts has added a Tip Payouts feature. This feature allows operators to instantly send tips directly to employees’ personal debit accounts, the company said in a Thursday (Aug. 24) press release.  Instant access to tips can enhance the employee experience and help restaurants tackle the...

ResTech
IHOP Taps AI as Restaurants Race to Personalize Recommendations
August 24, 2023

IHOP will become the first restaurant to leverage Google Cloud’s Recommendations AI for digital ordering, as across the industry, eateries compete to offer the most personalized customer experience. The casual dining chain announced its partnership with Google Cloud on Thursday (Aug. 24), leveraging the latter’s technology...

ResTech
More Restaurants Add Designated Pickup Areas as Consumers Shift to Carryout
August 22, 2023

With inflation concerns prompting many consumers to choose restaurant pickup over delivery, more eateries are creating spaces in their restaurants to accommodate this shift. By the Numbers For the “Connected Dining” series, PYMNTS research has tracked what share of consumers have seen different technologies available...