As delivery robots expand their reach in cities and on college campuses, some are making their negative sentiments about the technology known, reportedly going so far as to vandalize or steal from these machines. Automated delivery is becoming increasingly common. Earlier this month, Uber-backed firm Serve...
As many restaurant chains move into grocery aisles amid consumers’ shift toward food at home, Asian street food chain Wow Bao is leveraging consumer packaged goods (CPG) to not only open up a new revenue stream but also to generate familiarity for its offerings. The brand announced via...
This week in restaurants, Wendy’s and Taco Bell develop new restaurant designs with an eye toward digital growth, and Checkers and Rally’s expand tests of voice artificial intelligence (AI) by adding Spanish language capabilities. Quick-service restaurant (QSR) giant Wendy’s, which has around 7,000 locations around...
As food inflation puts pressure on restaurant margins, consumers have noticed restaurants scaling down their deals and promotions. By the Numbers Of more than 1,800 U.S. consumers PYMNTS surveyed in February, 44% said that during the last year, the discounts and benefits granted by restaurants...
With many consumers ordering food online while at work, restaurants can target these customers’ workday needs to drive digital adoption. By the Numbers According to research from a new national PYMNTS study of more than 4,600 consumers for the “How We Will Pay” report, 85%...
Fast-casual restaurant Cava may still be a relatively small chain compared to industry giants, but with its investments into the digital space, the brand is looking to take on the largest players in the sector. On a call accompanying its first second quarter FY2023 earnings...
With Chili’s seeing its customers pull back amid continued restaurant inflation, the chain is taking its virtual brand into the physical world to draw customers into stores. Casual dining group Brinker International, the parent company of Chili’s Grill & Bar, Maggiano’s Little Italy and two virtual brands, shared in its...
Restaurant management/bill payment platform MarginEdge wants to let customers make payments using their smartphones. The Virginia company announced the launch of its mobile bill payment platform in a news release Monday (Aug. 14), calling it part of a larger project by MarginEdge to let its clients enjoy “complete...
Airport hospitality firm OTG Management is changing the way its customers order their meals. The company has begun phasing out the iPads used for orders at airports across the country in favor of mobile ordering options, Bloomberg News reported Monday (Aug. 14). The system will...