As restaurants compete to take advantage of new digital capabilities as quickly and effectively as possible, Dunkin’ is leveraging artificial intelligence (AI) to optimize stores’ performance on a unit-to-unit basis. Get the Full Story Complete the form to unlock this article and enjoy unlimited free...
For menu change insights, some quick-service restaurants (QSRs) are not looking to food scientists but to cold, hard numbers. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe...
Quick-service restaurant (QSR) giant KFC has become the latest eatery to announce a rewards partnership with a video game company, collaborating with action role-playing game Diablo IV to offer in-game rewards when diners buy chicken sandwiches via the restaurant’s digital channels. Get the Full Story Complete the form to unlock this...
IHOP is reportedly shutting down its test of fast-casual concept Flip’d as restaurant customers increasingly seek out hospitality on the one end and low prices on the other, leaving fast-casuals in a tricky spot. Get the Full Story Complete the form to unlock this article...
Panera says it will allow diners to pick up their orders without leaving their cars. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter,...
As restaurant prices rapidly rise, consumers are noting restaurants reducing costs by compromising on service — decisions that could come at the expense of diner loyalty. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS...
With restaurants testing out different automated technologies, trying to get a sense of how much labor they can outsource to machines without compromising on quality or alienating consumers, Chipotle founder and former CEO Steve Ells is reportedly looking to throw his hat in the ring....
After a surge in digital engagement with restaurants in the early stages of the pandemic, consumers around the world, it seems, have been pulling back, prompting restaurants to step up their technology efforts. Get the Full Story Complete the form to unlock this article and...
As major restaurants build out extensive digital platforms to compete with third-party restaurant aggregators, smaller chains are left in a bind. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins...
