In the past, only the largest of firms such as utilities, telecoms or credit card companies were able to have customer payment portals. Those were the “types of companies that could afford to stand up a portal,” DadeSystems Chief Marketing Officer Tom Berdan told PYMNTS.com...
To better serve clients and help make their businesses run smoother and more efficiently, FinTech startups are tackling an array of challenges, from data security to card declines to clunky customer experiences. Last month, Modo helped merchants find ways to reduce card declines, DadeSystems sought to...
Privacy is not an afterthought with the “privacy by design” mindset, and FinTech startups may take a similar approach with data security. In that sense, they may incorporate data security every time they make an enhancement or a release. “It’s really built in by design,”...
When it comes to the customer experience, Denise Leleux looks through multiple lenses. The former Tesla executive, who AvidXchange recently hired as its senior vice president, sees it this way: What is the need in the market, what can a product do and what is...
Merchants are facing a sizable number of card declines, which are stubbornly averaging at around 15 percent. That challenge is not lost on FinTech startups. “Merchants are now getting swamped with declines,” Modo Chief Executive Bruce Parker told PYMNTS in an interview. Yet around 12...
When driving innovation and taking new approaches to payments, FinTech startups can increase choice for banks, retailers and consumers. Last month, startups such as Modo helped airline customers find more ways to spend their points, while DadeSystems sought to assist banks in giving their corporate...
When it comes to treasury market offerings, banks have historically started wholesale and retail lockbox businesses. They were able to provide these services to their corporate customers, which effectively outsourced all of the work around receiving payments: that is, opening envelopes, scanning payments – as...
Banks have honed their systems for decades to manage payments seamlessly and efficiently, while providing great client service with Titanic amounts of volume. However, they face a challenge when it comes to working with emerging forms of payments. “It’s hard to get those systems now...
Mobile apps aren’t just about convenience: Business apps also handle sensitive information, such as checks, security and control over user access, which is key. With this in mind, DadeSystems’ mobile app protects sensitive data with user access and encryption features geared toward the corporate market....
