Consumers are increasingly using stored payment credentials to speed up the purchasing process, but not all types of purchases are experiencing adoption of the technology at the same rate. For the PYMNTS study “How We Pay Digitally: Stored Credentials Edition,” created in collaboration with Amazon...
In a move to both grow its subscription program and capture consumers’ holiday spending, DoorDash has made its DashPass delivery subscription giftable. The aggregator announced Monday (Nov. 21) the option for consumers to purchase three-, six- or 12-month memberships for others to be sent via...
While investors cheered Robert Iger’s return as Disney’s CEO, challenges at the company’s streaming media division will be front and center thanks to new competition from Apple and Amazon and macroeconomic headwinds that have tightened subscription spending. It’s a reality that could see the Monday...
Amid a broader trend of consumers trimming retail box subscriptions, streaming entertainment looks to be a defiant holdout. Not only has it held onto the attention and budget allocation of American consumers, but it is increasingly viewed as an essential item within the realm of...
As pretty much any retailer and brand can attest, acquiring and retaining subscription customers in a good economy — particularly high-value ones — is no easy task, but when the hardship of headwinds is added in, the job gets even tougher. However, if certain steps...
Inflation is changing consumer behavior — and not just in terms of shoppers looking for bargains. Many consumers are on the verge of eliminating subscriptions that do not maximize affordability and convenience. Subscription service providers seeking to retain these customers’ loyalty must optimize their offerings...
Twitter Blue’s hiatus will be a short one, the platform’s CEO said, as the social media program looks to the subscription service to rescue it from a grim financial future. Twitter suspended its Blue service Friday (Nov. 11) to deal with a wave of fraudulent...
After days of users taking advantage of the blue check of Twitter’s redesigned Blue subscription plan to impersonate people and companies, the social media platform has reportedly paused the service. Twitter Blue — which was a paid service meant to verify the identity of users...
The popularity of subscription-based services skyrocketed over the last several years, propelled by the multitude of consumers staying at home during the pandemic. The average consumer spent $273 monthly on subscriptions in 2021, up from $237 in 2018 — a 15% increase amounting to an...