May 22, 2023
QSR Subscriptions Take a Bite out of Meal Kit Market...
Quick-service restaurants (QSRs) are finding new ways to take the need to make meals off consumers’ plates as they develop subscription models in direct challenge to meal kit providers. The...
May 17, 2023
Wendy’s and Pipedream to Pilot Underground Autonomous Robot System
Wendy’s plans to test delivering mobile orders with an underground autonomous robot system. The quick service restaurant (QSR) has partnered with “hyperlogistics company” Pipedream on a pilot program that will...
May 16, 2023
Restaurants Face Growing Pressure From Ready-to-Eat Meals
Working from home has become a fixture in the lives of many consumers and has resulted in consumers eating more meals at home. For nearly 100 million United States consumers,...
May 15, 2023
Getaround Acquires HyreCar to Strengthen Carsharing Business
Two carsharing companies are coming together as Getaround acquires HyreCar. With this transaction, HyreCar’s carsharing marketplace for ridesharing and food and package delivery services will be added to Getaround’s carsharing...
May 15, 2023
TGI Fridays Latest Chain Remaking Loyalty to Favor First-Party Ordering...
With recent research showing that consumers tend to order the same items from the same restaurants creating questions about the value of delivery aggregators, more restaurant chains are beefing up...
May 09, 2023
Wendy’s Taps Google’s Conversational AI as Restaurants Automate the Drive-Thru
With the increasing consumer demand for convenient pickup options in the face of rapid restaurant price inflation, Wendy’s is boosting efficiency at its drive-thrus with the help of Google Cloud....
May 09, 2023
Delivery Versus Pickup Preference Comes Down to Money
Consumers face the choice between the effort to pick up and paying for bring-it-to-me convenience when buying goods. PYMNTS researched three categories — retail, restaurant meals and groceries — and...
May 08, 2023
Restaurants Split on Kiosks in Efforts to Boost Digital Efficiency
As consumers’ digital expectations come to influence how they engage with physical stores, restaurants are investing in new on-premises capabilities, but when it comes to self-service kiosks, major brands are...
May 04, 2023
Voice Commerce Takes Over the Restaurant Industry with Oracle, Uber
From Oracle to Uber, major technology companies are extending voice ordering’s reach in the restaurant industry. On Thursday (May 4), voice artificial intelligence (AI) company SoundHound announced a partnership with...