April 17, 2023
Restaurant Delivery Customers Expect High Discounts Amid Inflation
Restaurant customers expect higher discounts on delivery orders than any other kind, according to PYMNTS research. By the Numbers Findings from PYMNTS’ March study, “Connected Dining: Consumers Like the Taste...
April 17, 2023
Restaurant Price Anxiety Steers Consumers Toward QSRs
As consumers strain under rising restaurant inflation, many are switching from full-service to fast food. Last month, for the first time throughout this period of rapid food inflation, year-over-year restaurant...
April 17, 2023
Noodles and Company Says Consumers Expect Daily Perks Amid Inflation
As restaurant prices rise, consumers increasingly demand discounts to maintain their loyalty. In an interview with PYMNTS, Stacey Pool, chief marketing officer at fast-casual brand Noodles and Company, which has...
April 12, 2023
Millennials Shift to Grocery to Avoid Tipping Pressure at Restaurants
PYMNTS data finds millennials may tip more than other diners, but it’s hurting their loyalty. By the Numbers Research from PYMNTS’ study “Connected Dining: Inflationary Pressure Squeezes Restaurant Tips,” which...
April 12, 2023
Consumers Scrimp on Restaurant Meals to Stick to Their Budgets
The next installment of PYMNTS’ mini-series focused on consumer spending patterns takes a look at the restaurant sector. Restaurants can appreciate that diners haven’t entirely given up on eating out...
April 11, 2023
Tech Providers Build Toward All-in-One Solutions to Win Restaurants’ Loyalty
As restaurant technology companies look to offer end-to-end unified solutions, Olo is getting partners involved. The software-as-a-service (SaaS) company announced Tuesday (April 11) the launch of its Olo Connect program,...
April 10, 2023
More Restaurant Consumers Now Skip the Tip
As economic pressures prompt consumers to rethink their spending, diners are becoming more stingy with tips. Research from PYMNTS’ study “Connected Dining: Inflationary Pressure Squeezes Restaurant Tips,” which draws from a...
April 09, 2023
Whole Foods Looks to Sate Consumer Hunger for Prepared Meals
Whole Foods is reportedly considering opening commercial kitchens amid rising consumer demand for prepared foods. The Amazon-owned grocer would launch these kitchens to make meals for its food bars and...
April 06, 2023
Restaurants Refine Rewards Models to Deliver Loyalty
This week in restaurants, major brands step up loyalty rewards, and drone delivery takes off. Fast-casual chain Noodles & Company, for one, which has more than 450 locations, announced Monday (April...