April 26, 2023
Grubhub Steps Up Student Tech Offerings to Build Long-Term Loyalty
As aggregators compete for college students’ loyalty, Grubhub is leveraging technology to boost convenience. Madeline Maguire, senior director of B2B marketing at the aggregator, noted in an interview with PYMNTS...
April 25, 2023
How Brands Are Collaborating With Experts, Influencers and Nonprofits to...
To achieve relevancy with consumers, brands must exhibit authenticity and a clear mission, although what this looks like can vary from brand to brand. For example, Elie Seidman, former CEO...
April 24, 2023
80% of Food Delivery Service Users Say Saving Time Is...
Third-party restaurant delivery aggregators fed a nation for the pandemic years, but with COVID in the rearview and inflation the greatest danger to consumers, the convenience of having pricey salads...
April 21, 2023
Restaurants Seek New Tech Partnerships to Drive Digital Sales
This week in restaurants, Nathan’s Famous taps ghost kitchens, and USHG launches new loyalty apps. Quick-service restaurant (QSR) chain Nathan’s Famous announced Wednesday (April 19) a partnership with virtual restaurant company Nextbite to enable other restaurants...
April 20, 2023
Uber Expands Robotic Delivery as Aggregators Seek to Lower Cost
In an effort to drive customer frequency by lowering costs, aggregators are testing robotic delivery. Uber, for its part, announced Thursday (April 20) that it is expanding its partnership with...
April 19, 2023
Gen Z 4x More Likely to Use Food Delivery Services...
Restaurant aggregators’ audiences are skewed toward younger consumers by a wide margin, PYMNTS data reveals. By the Numbers Research from PYMNTS’ new exclusive report “Connected Dining: Third-Party Restaurant Aggregators Keep...
April 19, 2023
58% of Restaurant Aggregator Customers Order From the Same Restaurants
Just as the restaurant industry rebuilt itself, economic uncertainty rose to rechallenge it. Amid inflation concerns and the ever-present threat of a recession, attracting and retaining customers is crucial to...
April 18, 2023
1 in 7 Food Subscribers May Cancel by Next Payment
Consumers are cutting back on their product subscriptions, with many rethinking their food purchasing. By the Numbers Research from PYMNTS’ new study, “Subscription Commerce Readiness Report: Bridging the Gap Between...
April 18, 2023
DeliverThat CEO: On-Demand Economy Prompts Same-Day Catering Services
With diners increasingly accustomed to getting individual meals on demand, catering is adapting as well. In an interview with PYMNTS, Darien Terrell, president and CEO of third-party catering delivery service...