How Patients Want to Streamline Healthcare Payments
Healthcare Payment Pains Push Patients to Digital Portals
Paying for healthcare shouldn’t be painful, yet new research finds that 54% of patients say it is. Healthcare portals may be just what the doctor ordered, according to “The Digital Platform Promise: How Patients Want to Streamline Healthcare Payments,” a collaboration with Lynx.
Inside the February Report
- 54%: Share of consumers who experienced at least one pain point when paying for healthcare expenses in the last year
- 64%: Share of consumers highly satisfied with tracking their medical bills and insurance payments through a digital portal
- 70%: Share of consumers interested in a unified digital platform for managing medical bills
