CareCredit - How Digital Has Changed The Consumer Healthcare Experience And Expectations - December 2022 - Explore how providers can adapt to consumers' expectations and demand for omnichannel, digital-first healthcare.

How Digital Has Changed The Consumer Healthcare Experience And Expectations: June 2022 – December 2022 Recap

Digital Healthcare Goes Omnichannel With 118 Million US Consumers 

“How Digital Has Changed The Consumer Healthcare Experience And Expectations,” a PYMNTS report with research sponsored by CareCredit, identifies five key trends changing how patients use digital to improve their health and wellness, as taken from a study of 17,000 U.S. consumers over the last six months.

Inside the December Report

  • 49%: Share of consumers using apps and wearables to track their health
  • 97M: Number of consumers streaming healthcare podcasts and videos each month
  • 60%: Portion of financially struggling consumers who use digital healthcare options

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