CareCredit - The ConnectedEconomy: Omnichannel Healthcare Takes Center Stage - August 2022 - Discover why omnichannel healthcare is now a near-universal experience in the U.S.

The Connected Economy™: Omnichannel Healthcare Takes Center Stage

119 Million U.S. Consumers Now Get Healthcare Online and In Person 

Forty-six percent of U.S. consumers now engage with healthcare providers online and in person — and that number keeps growing. The newest PYMNTS “ConnectedEconomy™ Report,” a collaboration with CareCredit, surveyed 2,735 consumers to find out how omnichannel habits are reshaping healthcare, like they have done with retail.

Inside the August Report

  • 4%: Portion of consumers who accessed healthcare online exclusively
  • 38%: Share of millennials who accessed no healthcare services of any kind in July
  • 32%: Portion of low-income consumers who did not access healthcare of any kind in July

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