FISPAN - Next-Gen Commercial Banking - July 2022 - Discover how FIs can secure SMBs' loyalty by fulfilling their digital needs

Next-Gen Commercial Banking

Bankers Upgrade Cash Flow Management Features to Keep Small Business Customers

In “The Next-Gen Commercial Banking Tracker®,” a collaboration with FISPAN, TD Bank’s Paul Margarites tells PYMNTShow banks offer SMBs post-COVID upgrades like real-time payments and cash management solutions as a way to turn short-term survival into long-term loyalty.

Inside the July Tracker

  • An interview with Paul Margarites, head of commercial digital platforms at TD Bank, about the importance of integration to driving SMB customer loyalty and offering the right digital solutions and strategies
  • An in-depth look at the needs and expectations of SMBs in a digital-first world and how FIs can drive loyalty by meeting these expectations
  • The latest headlines from the next-gen commercial banking space, including how the Paycheck Protection Program created an opportunity for FinTechs to work with SMBs and how most FIs now offer embedded finance to improve customer experiences

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    Next-Gen Commercial Banking