Mastering Multichannel Commerce

NEW REPORT: The Multichannel Guide To Boosting Digital Wallet Adoption Digital wallet usage has been on a tear during the pandemic and shows no signs of slowing — with the payment method expected to account for 52 percent of eCommerce transactions by 2023. In the Mastering Multichannel Commerce Playbook: Digital Wallets edition, PYMNTS examines how businesses and governments can harness the power of digital and mobile wallets to satisfy payment recipients.
Inside the March Playbook
  • 59 million: Number of consumers in Western Europe who used their smartphones to make purchases in 2020
  • 46 percent: Africa’s share of worldwide mobile transaction volume
  • 30 percent: Portion of global point-of-sale payments to be made via digital and mobile wallets by 2023

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    Citi Mastering Multichannel Commerce Playbook Series

    The Mastering Multichannel Commerce Playbook
    Mastering Multichannel Commerce
    Mastering Multichannel Commerce