The Great Reopening: Doubling Down On Digital derives into the details of how many consumers plan to keep shopping online, and through which digital channels, after the COVID-19 pandemic subsides. We surveyed 2,065 U.S. consumers about how they are shopping and paying for eCommerce purchases and how much more or less they are doing so than they were before the pandemic began to provide a glimpse of what a post-pandemic economy could look like.