Alexa

Amazon Alexa, known simply as Alexa, is a virtual assistant developed by Amazon, first used in the Amazon Echo and the Amazon Echo Dot smart speakers developed by Amazon Lab126. Alexa is a cloud-based voice service that allows users to add products to a wish list, re-order items, check order status, and more - using just their voice.

(source: pay.amazon.com)

Retail Pulse: Chipotle Mexican Grill Unveils Alexa Skill; Kroger Goes Back To Basics
Retail Pulse: Chipotle Mexican Grill Unveils Alexa Skill; Kroger Goes Back To Basics
November 22, 2019  |  Retail

Retailers are tapping into voice technology to help consumers order their favorite products such as restaurant takeout as they expand their artificial intelligence (AI) strategies. Chipotle...

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Overcoming Voice’s Discovery Problem
Overcoming Voice’s Discovery Problem
November 13, 2019  |  Ecosystems

There is no shortage of skills for users to choose from when talking to their voice assistants. Amazon ended 2018 with around 60 thousand skills...

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Google’s Growing Global Challenge To Amazon’s Voice Dominance 
Google’s Growing Global Challenge To Amazon’s Voice Dominance 
November 11, 2019  |  Voice Activation

On their shared home territory of the U.S. market, Amazon and Google have spent the last two years avidly racing for control of the emerging...

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Why Amazon Decided To Bring Alexa Into The Bill Pay Flow
Why Amazon Decided To Bring Alexa Into The Bill Pay Flow
November 04, 2019  |  Amazon Payments

It has happened to almost everyone. The bill comes in the mail — or maybe via email reminder — and the customer says, “Oh, I...

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Uber Money, Alexa Bill Payments And Super Apps Top This Week’s News
Uber Money, Alexa Bill Payments And Super Apps Top This Week’s News
November 01, 2019  |  The Weekender

It’s the end of the workweek and the beginning of a new month. And the PYMNTS Weekender is here to make sure you didn’t miss...

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Amazon Taps Into Bill Payments With Alexa
Amazon Taps Into Bill Payments With Alexa
October 28, 2019  |  Amazon Payments

Amazon announced during its keynote address at the Money 20/20 financial technology conference on Sunday (Oct. 27) that Amazon Pay users will soon have the...

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Why Voice Is Connected Commerce’s Killer App
Why Voice Is Connected Commerce’s Killer App
October 28, 2019  |  Voice Activation

Consumers have experienced the convenience of shopping with their voices, and they cannot get enough. The share of consumers who own voice-activated devices has doubled...

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Amazon CFO Warns Of A Dimmer Christmas, Even With Better Delivery
Amazon CFO Warns Of A Dimmer Christmas, Even With Better Delivery
October 24, 2019  |  Amazon

The coming holiday season — so important to retailers — promises to bring quicker deliveries to more consumers, more commerce-enabled homes and less revenue than...

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India Consumers Can Use Amazon Pay With Alexa For Bill Payment
India Consumers Can Use Amazon Pay With Alexa For Bill Payment
October 16, 2019  |  Amazon Payments

Voice commands via Alexa in tandem with Amazon Pay now enables users in India to pay utility, internet, mobile and satellite cable TV bills, as...

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