As CarMax adapts to a shifting automotive landscape, the company is focused on improving the customer experience to maintain its leadership as the nation’s largest...
With consumers unwilling to trust eCommerce channels to complete their car-buying journeys, the online auto sales industry is seeing shifts. For instance, Bloomberg reported this...
The majority of consumers now seek out both digital and physical channels in their car buying journey, according to CarMax, and this omnichannel adoption continues...
CarMax is deploying tech solutions to boost efficiency as it continues to deal with a tough environment for buying and selling used cars. “Fiscal 2024 was...
Some would-be car buyers are putting off purchases due to higher interest rates, according to used auto retailer CarMax. They are “staying on the sidelines”...
The used vehicle market might be seeing improvement, but affordability remains elusive. CarMax posted first-quarter earnings results for fiscal year 2024 Friday (June 23) that showed a slowing...
The used car market is seeking stability against ongoing macro headwinds, as seen in the fiscal 2023 fourth-quarter performance of CarMax, the nation’s largest used...
CarMax is rolling out artificial intelligence (AI)-powered vehicle inspection systems across its wholesale business. The used car retailer has partnered with AI technology company UVeye...
Online car buying, where digital tools handle the tedious stuff, is remaking automotive checkout experiences. This was the takeaway from a conversation for PYMNTS’ Commerce...