CarMax

CarMax Lets AI Take the Call, Not the Sale

CarMax Lets AI Take the Call, Not the Sale
CarMax Lets AI Take the Call, Not the Sale
October 06, 2026  |  Artificial Intelligence

A shopper who calls a CarMax store to ask about hours or whether a car is still on the lot now reaches an artificial intelligence...

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CarMax Earnings to Reveal Consumer Appetite for Big Purchases
CarMax Earnings to Reveal Consumer Appetite for Big Purchases
September 28, 2026  |  Earnings

When used car retailer CarMax holds its earnings call Tuesday (Sept. 29), investors and analysts will be looking for insights into the company’s progress on...

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CarMax Cuts 145 Corporate Jobs in Third Layoff Round in 11 Months
CarMax Cuts 145 Corporate Jobs in Third Layoff Round in 11 Months
September 21, 2026  |  Personnel

Used car retailer CarMax laid off about 4% of its corporate staff, or 145 employees, as part of “running leaner,” the company said in a Monday (Sept. 21) report by...

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CarMax Revenues Climb as CEO Calls for Digital Tune-Up
CarMax Revenues Climb as CEO Calls for Digital Tune-Up
June 17, 2026  |  Earnings

CarMax revenues are up, and CEO Keith Barr said he is focused on improving the company’s digital car shopping experience. The used car dealer reported...

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CarMax Bets on Tech to Streamline Used Car Buying Journey
CarMax Bets on Tech to Streamline Used Car Buying Journey
April 14, 2026  |  Earnings

Using technology to streamline the buying and selling of cars is on the agenda at CarMax, as the used car retailer prepares a new strategic plan...

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Auto Industry Wrestles With Challenge of Tariffs and Cautious Consumers
Auto Industry Wrestles With Challenge of Tariffs and Cautious Consumers
September 25, 2025  |  Economy

The auto industry is reportedly being rocked by tariffs, the expense of electrification and cautious consumers. The troubles of some companies in this sector may...

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CarMax Increases Loan Loss Provisions Amid ‘Uncertain Economic Outlook’
CarMax Increases Loan Loss Provisions Amid ‘Uncertain Economic Outlook’
June 20, 2025  |  Earnings

Used car retailer CarMax saw greater loan losses and economic uncertainty during the quarter ended May 31. In response, the company’s CarMax Auto Finance (CAF)...

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CarMax: Digital Capabilities Support Over 80% of Used Car Sales
CarMax: Digital Capabilities Support Over 80% of Used Car Sales
April 10, 2025  |  Earnings

CarMax’s digital capabilities now support over 80% of its used car sales, executives said Thursday (April 10) during a quarterly earnings call. The user car...

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