chatbots

RingCentral’s AI Stopped Answering Calls and Started Closing Deals

RingCentral’s AI Stopped Answering Calls and Started Closing Deals
RingCentral’s AI Stopped Answering Calls and Started Closing Deals
May 11, 2026  |  Artificial Intelligence

RingCentral’s AI Receptionist handles roughly 11,800 businesses across healthcare, financial services, construction, and legal. Until last week, it answered calls. Now it books appointments, processes...

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More Than Two-Thirds of Boomers Still Sit Outside AI’s Reach
More Than Two-Thirds of Boomers Still Sit Outside AI’s Reach
May 08, 2026  |  Artificial Intelligence

Forget the robot concierge. Consumers are warming up to artificial intelligence one mundane errand at a time, and that may be exactly the point. Get...

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New Federal Bills Promote US AI Leadership and Child Safety
New Federal Bills Promote US AI Leadership and Child Safety
April 28, 2026  |  Artificial Intelligence

U.S. lawmakers have introduced two bills covering artificial intelligence: one that would give parents control over their kids’ use of AI chatbots, and one that...

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Anthropic Ran a Marketplace and Bots Closed Every Deal
Anthropic Ran a Marketplace and Bots Closed Every Deal
April 27, 2026  |  Artificial Intelligence

Anthropic ran a test that took the human out of the transaction entirely. The artificial intelligence company built a private marketplace for select employees and...

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Welcome to Vibe Ordering, ChatGPT Is Taking Your Order Now
Welcome to Vibe Ordering, ChatGPT Is Taking Your Order Now
April 17, 2026  |  Artificial Intelligence

Ordering food used to mean opening an app and scrolling until something looked good. Three restaurant brands just decided that’s too much work and handed...

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Starbucks Brews AI-Powered Drink Picks Inside ChatGPT
Starbucks Brews AI-Powered Drink Picks Inside ChatGPT
April 15, 2026  |  Artificial Intelligence

Starbucks has launched a beta Starbucks app in OpenAI’s ChatGPT. Get the Full Story Complete the form to unlock this article and enjoy unlimited free...

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Oregon Advances AI Chatbot Law With Private Liability Provision
Oregon Advances AI Chatbot Law With Private Liability Provision
March 23, 2026  |  Artificial Intelligence

Oregon lawmakers approved Senate Bill 1546, advancing a measure that would impose enforceable safety, disclosure and liability requirements on artificial intelligence (AI) chatbot providers and...

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Chat-First Finance: Malaysia’s Ryt Bank Replaces Menus With AI
Chat-First Finance: Malaysia’s Ryt Bank Replaces Menus With AI
March 16, 2026  |  Artificial Intelligence

Can banking be done through chat? Ryt Bank in Malaysia thinks so, and its chat-based artificial intelligence (AI) system now processes about 80,000 transactions a...

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