chatbots

Courts to Companies: You Own What Your Chatbot Says

Courts to Companies: You Own What Your Chatbot Says
Courts to Companies: You Own What Your Chatbot Says
July 01, 2026  |  Chatbots

Artificial intelligence chatbots make two kinds of errors. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to...

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ChatGPT Leads as Consumers Build Their Own AI Toolkits
ChatGPT Leads as Consumers Build Their Own AI Toolkits
June 24, 2026  |  Artificial Intelligence

OpenAI’s ChatGPT is the artificial intelligence AI platform consumers name as the best, but it is not the only one they use. Get the Full...

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83% of ChatGPT Ad Triggers Don’t Exist in Traditional Search
83% of ChatGPT Ad Triggers Don’t Exist in Traditional Search
June 18, 2026  |  Artificial Intelligence

Move over, Google. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no...

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60% of Healthcare Firms Turn to AI Chatbots Before Further Automation
60% of Healthcare Firms Turn to AI Chatbots Before Further Automation
June 16, 2026  |  Chatbots

Healthcare’s first big use of enterprise artificial intelligence is not a moonshot. It is a pressure valve. Get the Full Story Complete the form to...

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Credit Unions Need AI Chat to Stay in the Conversation
Credit Unions Need AI Chat to Stay in the Conversation
June 12, 2026  |  Artificial Intelligence

Financial institutions once competed on branch networks, interest rates and, later, mobile apps. Get the Full Story Complete the form to unlock this article and...

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SoFi Launches AI Coach to Personalize Financial Planning
SoFi Launches AI Coach to Personalize Financial Planning
June 02, 2026  |  Artificial Intelligence

SoFi Plus members can now get personalized help and financial insights through an artificial intelligence-powered, chat-based platform within the SoFi digital financial services app. Get...

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Florida Sues OpenAI and Sam Altman as Criminal Probe Continues
Florida Sues OpenAI and Sam Altman as Criminal Probe Continues
June 01, 2026  |  Legal & Regulation

Florida filed a civil lawsuit against OpenAI and CEO Sam Altman, alleging that they endanger children and deceive parents into believing that ChatGPT is safe...

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AI Is Becoming the New Companion for Aging Americans
AI Is Becoming the New Companion for Aging Americans
May 27, 2026  |  Artificial Intelligence

One in 3 Americans between 50 and 80 report feeling lonely, while the population of Americans over 65 is projected to reach 82 million by...

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