chatbots

Robinhood Posts First-Ever Profit Amid Crypto Tumble and User Drop-Off  
Robinhood Posts First-Ever Profit Amid Crypto Tumble and User Drop-Off  
August 02, 2023  |  Earnings

Robinhood Markets just notched its first profitable quarter since the platform went public in July 2021. But shares of the company, which was at the...

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Generative AI Is Changing the Conversation Around Chatbots
Generative AI Is Changing the Conversation Around Chatbots
August 02, 2023  |  Artificial Intelligence

Chatbots have been clunkily automating customer engagements in single-serve verticals for years. But the conversational support tools never really had that “wow” factor. For as...

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Knowing How AI Works Makes It More Likely to Work for You
Knowing How AI Works Makes It More Likely to Work for You
August 01, 2023  |  Artificial Intelligence

Nearly half of the companies in the S&P 500 have reported their most recent financial earnings. The terms “artificial intelligence” or “AI” were mentioned a...

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Report: Meta Tinkers With Chatbot ‘Personas’ to Keep Users Engaged
Report: Meta Tinkers With Chatbot ‘Personas’ to Keep Users Engaged
August 01, 2023  |  Artificial Intelligence

Would chatting with an artificial intelligence (AI)-powered Abe Lincoln keep you on Facebook? That’s apparently what the platform’s owner is hoping, according to a report Tuesday (Aug. 1)...

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Tapping AI for Enterprise Enablement Is Supercharging Corporate Capabilities
Tapping AI for Enterprise Enablement Is Supercharging Corporate Capabilities
July 28, 2023  |  Artificial Intelligence

Reliable operational performance can’t be pulled out of thin air. To play ball in today’s operating landscape, organizations need both a competitive position and a...

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DoorDash Reportedly Testing AI Chatbot in Some Markets
DoorDash Reportedly Testing AI Chatbot in Some Markets
July 27, 2023  |  Artificial Intelligence

DoorDash is reportedly testing an artificial intelligence-based chatbot to enhance ordering and help customers find the food options that best suit them. The restaurant aggregator’s...

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Apple Begins In-House Use of AI Chatbot
Apple Begins In-House Use of AI Chatbot
July 23, 2023  |  Artificial Intelligence

Apple has reportedly begun using its in-house artificial intelligence (AI) chatbot to assist employees. Writing in his Power On newsletter Sunday (July 23), Bloomberg’s Mark Gurman says...

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Report: Apple Said to Be Working on LLMs and Gen AI Use Cases
Report: Apple Said to Be Working on LLMs and Gen AI Use Cases
July 19, 2023  |  Artificial Intelligence

Apple is reportedly working on artificial intelligence (AI) tools. The tech giant has not announced a strategy for releasing the technology to consumers, but its development...

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Chatbot Adoption Soars as Human Assistance Fades 
Chatbot Adoption Soars as Human Assistance Fades 
July 16, 2023  |  Artificial Intelligence

Unless you’ve been living under a rock, or haven’t been reading your PYMNTS newsletter, you’ve probably noticed that there’s been a massive shift in the way...

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