chatbots

FTC Investigates OpenAI Over Role in Spreading AI-Generated Misinformation
FTC Investigates OpenAI Over Role in Spreading AI-Generated Misinformation
July 13, 2023  |  Artificial Intelligence

Artificial intelligence (AI) is becoming a non-artificial threat. That’s because while the apocalyptic doomerism surrounding the technology’s threat to humanity as a whole may be...

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Report: FTC Investigating OpenAI Data Security and Other Issues
Report: FTC Investigating OpenAI Data Security and Other Issues
July 13, 2023  |  Artificial Intelligence

The Federal Trade Commission (FTC) is reportedly investigating OpenAI for issues around false information and data security. The regulator has sent a letter to the...

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Are Smarter Chatbots the Answer to AI’s Right-Now Utility?
Are Smarter Chatbots the Answer to AI’s Right-Now Utility?
June 30, 2023  |  Artificial Intelligence

The promise of artificial intelligence (AI) is best achieved at scale. That’s why it should be no surprise that JPMorgan Chase, the largest bank in...

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Finance Automation Platform Ramp Acquires AI Startup Cohere.io
Finance Automation Platform Ramp Acquires AI Startup Cohere.io
June 26, 2023  |  Artificial Intelligence

Finance automation platform Ramp has acquired artificial intelligence (AI) startup Cohere.io. This acquisition will bring generative AI to finance, which will help automate workflows, improve customer experiences, and...

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Mercedes and Microsoft Add ChatGPT to Voice Commands
Mercedes and Microsoft Add ChatGPT to Voice Commands
June 16, 2023  |  Artificial Intelligence

Mercedes has turned to Microsoft to expand on its use of in-car artificial intelligence (AI). Beginning Friday (June 16), the carmaker will begin beta testing...

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Google Warns Employees: Be Careful When Using Bard
Google Warns Employees: Be Careful When Using Bard
June 15, 2023  |  Artificial Intelligence

Google is reportedly warning its employees to take care when using artificial intelligence (AI) chatbots. That warning — according to a Thursday (June 15) report...

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Contact Centers Being Redefined by Generative AI
Contact Centers Being Redefined by Generative AI
June 13, 2023  |  Artificial Intelligence

While voice recognition systems in customer service aren’t new, generative artificial intelligence (AI) is changing the nature and quality of how consumers interact with brands,...

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Priceline Aims to Offer ‘Personal Concierge’ via Google AI
Priceline Aims to Offer ‘Personal Concierge’ via Google AI
June 06, 2023  |  Artificial Intelligence

Online travel agency Priceline has teamed with Google to offer AI-powered services. As the companies said in a Tuesday (June 6) news release, the partnership with let Priceline’s customers...

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CFPB Warns Against ‘Poorly Deployed’ Banking Chatbots
CFPB Warns Against ‘Poorly Deployed’ Banking Chatbots
June 06, 2023  |  Legal & Regulation

America’s consumer protection watchdog says it’s monitoring the banking sector’s use of AI-powered chatbots. The Consumer Financial Protection Bureau (CFPB) said Tuesday (June 6) that...

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