On Tuesday (May 31), Chick-fil-A became the latest major restaurant brand to try out robotic delivery as a way to meet demand in spite of...
Today in restaurant and grocery tech news, PYMNTS research reveals that quick-service restaurants (QSRs) are not in tune with the expectations of their consumers and...
The restaurant labor shortage does not appear to be going anywhere anytime soon. The underlying issues that have caused the crisis — low wages, poor...
Loyalty programs have long helped companies build consumer trust and encourage repeat business, and many are now allowing customers to engage with brands across channels....
As the world grapples with the coronavirus pandemic, a situation no one has ever experienced before, everyone from kindergarten teachers to corporate executives has had...
Chick-fil-A is introducing chicken parmesan meal kits as more people are cooking and eating at home due to the coronavirus pandemic. “Our easy-to-prepare, dinnertime solution...
Consumers’ preference for mobile order-ahead is now driving how physical restaurants are designed and renovated. Nowhere is this change more pronounced than in the coffee...
As mobile apps take hold in the quick-service restaurant (QSR) landscape, consumers are ordering their favorite foods for delivery. They are trading the experience of...