consumer behavior

Nearly 40% of Credit Unions Say No to Installment Loans

Nearly 40% of Credit Unions Say No to Installment Loans
Nearly 40% of Credit Unions Say No to Installment Loans
December 11, 2023  |  Credit Unions

Traditionally, consumers have relied on their primary financial institutions (FIs), such as banks or credit unions (CUs), for credit products like credit cards, mortgages, auto...

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15% of Consumers Buy Online to Control Time Spent Shopping
15% of Consumers Buy Online to Control Time Spent Shopping
December 06, 2023  |  eCommerce

Online retail subscriptions have revolutionized the way consumers shop, providing convenience and personalized experiences that cater specifically to individual preferences and needs.  This shift in...

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What Electric Vehicles, Impossible Foods and Buy Now, Pay Later Teach Us About Early Adopters
What Electric Vehicles, Impossible Foods and Buy Now, Pay Later Teach Us About Early Adopters
December 04, 2023  |  Consumer Insights

It seemed impossible. A product that looked like beef, bled like beef, and cooked like beef made entirely out of plants. But Impossible Foods and...

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Auto-Fill Subscribers Likely to Cancel if Given Misleading Information
Auto-Fill Subscribers Likely to Cancel if Given Misleading Information
November 30, 2023  |  Subscriptions

Consumers who subscribe to scheduled delivery or auto-fill services are uniquely ready to cancel their memberships if they find that the crowd-sourced information they have...

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BNPL May Boost Subscription Loyalty, Help Merchants Avoid Discounts 
BNPL May Boost Subscription Loyalty, Help Merchants Avoid Discounts 
November 29, 2023  |  Subscriptions

For retailers, the benefits of subscription models lie in building brand loyalty, as recurring purchases can lead to predictable top-line growth. To that end, and...

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Millennials Fuel Split-Pay Retail Purchases on Black Friday and Beyond
Millennials Fuel Split-Pay Retail Purchases on Black Friday and Beyond
November 27, 2023  |  Payment Methods

As we enter the holiday season, consumers are finding ways to manage their finances. The advent of split payments and other flexible spending programs is...

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Price Hikes No Longer ‘Badge of Honor’ in Cooling Economy
Price Hikes No Longer ‘Badge of Honor’ in Cooling Economy
November 16, 2023  |  Retail

Prices are finally coming down at many retailers. Consumers still may not feel relieved. A report Thursday (Nov. 16) by The Wall Street Journal (WSJ)...

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Nearly Half of US Consumers Cite Free Shipping as Key Feature When Choosing a Merchant
Nearly Half of US Consumers Cite Free Shipping as Key Feature When Choosing a Merchant
October 31, 2023  |  Retail

As inflationary pressures continue to impact household budgets, U.S. consumers are taking measures to trim their expenses and prioritize cost-saving shopping features when choosing a...

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