Digital Ordering

Cava Sees IPO Success While Other Fast-Casuals Take Stock Market Hit
Cava Sees IPO Success While Other Fast-Casuals Take Stock Market Hit
June 15, 2023  |  Market Conditions

With the competitive environment for fast-casual chains looking for investors growing more crowded, other brands appear to be suffering from Cava’s success. The fast-casual Mediterranean...

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Gen Z’s Digital Shift Gives Rise to Self-Service College Dining
Gen Z’s Digital Shift Gives Rise to Self-Service College Dining
June 14, 2023  |  Connected Economy

With the rise in digital ordering and other convenience-focused technologies in recent years, college students increasingly expect to be able to eat what they want,...

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Digital Ordering Could Nearly Double Average Check for Event Concessions
Digital Ordering Could Nearly Double Average Check for Event Concessions
June 09, 2023  |  Digital Payments

As live event venues look to meet their increasingly digitally connected customers’ demand for speed and convenience, they also have the opportunity to nearly double...

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Restaurants Rethink Loyalty With Brand Partnerships and Creative Rewards
Restaurants Rethink Loyalty With Brand Partnerships and Creative Rewards
June 02, 2023  |  Restaurant Roundup

Quick-service restaurant (QSR) giant KFC has become the latest eatery to announce a rewards partnership with a video game company, collaborating with action role-playing game Diablo IV to offer in-game rewards...

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Restaurants Push Rewards as Digital Growth Stalls
Restaurants Push Rewards as Digital Growth Stalls
May 26, 2023  |  Restaurant innovation

After a surge in digital engagement with restaurants in the early stages of the pandemic, consumers around the world, it seems, have been pulling back,...

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Restaurants Split on Kiosks in Efforts to Boost Digital Efficiency
Restaurants Split on Kiosks in Efforts to Boost Digital Efficiency
May 08, 2023  |  ResTech

As consumers’ digital expectations come to influence how they engage with physical stores, restaurants are investing in new on-premises capabilities, but when it comes to...

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Popular Restaurants Using Aggregators Lose Key Loyalty Opportunities
Popular Restaurants Using Aggregators Lose Key Loyalty Opportunities
May 03, 2023  |  Loyalty & Rewards

With restaurant aggregator customers typically ordering from the same few spots, eateries are missing out on a valuable opportunity to build direct digital relationships with...

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58% of Restaurant Aggregator Customers Order From the Same Restaurants
58% of Restaurant Aggregator Customers Order From the Same Restaurants
April 19, 2023  |  Restaurant innovation

Just as the restaurant industry rebuilt itself, economic uncertainty rose to rechallenge it. Amid inflation concerns and the ever-present threat of a recession, attracting and...

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Restaurants Turn Their Focus to Pickup to Reach Gen Z
Restaurants Turn Their Focus to Pickup to Reach Gen Z
April 10, 2023  |  Restaurant innovation

With Generation Z disproportionately turning to pickup channels, restaurants are challenged to refine their offerings. By the Numbers According to data from PYMNTS’ study, “Connected...

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