As grocery retailers look for ways to make their curbside pickup businesses more profitable, membership warehouse club chain BJ’s Wholesale Club is using robots to...
Persistent high prices of raw materials and supply chain issues have led to sharp rises in operational costs, forcing restaurants to a generalized increase in...
Wendy’s is tapping loyalty offers and late-night delivery hours to drive digital engagement and in turn to boost sales overall. The quick-service restaurant (QSR) giant,...
The food service sector is transforming rapidly, and surviving in such a changing environment requires agile retail strategies. In the last two years, due to...
Yum Brands is going all-in on data in its ongoing efforts to have “100% of sales powered by digital,” gearing up to combine insights across...
Chipotle is testing automated technology to boost the capacity and efficiency of its makelines for eCommerce orders, even as consumers shift away from its digital...
Orders.co has unveiled artificial intelligence (AI)-powered online ordering and delivery tools for restaurants. “Designed with the needs of independent restaurants, growing chains and digital brand...
Major restaurant chains are adding new digital leadership in an effort to stand out in the increasingly difficult fight for customers’ omnichannel loyalty. Full-service diner...
As restaurants tap technology to weather their labor challenges, PYMNTS Intelligence suggests that consumers may be growing frustrated with the depersonalization of the experience. By...