Digital Ordering

Grocers Push for Direct Fulfillment Amid Industry’s Digitization
Grocers Push for Direct Fulfillment Amid Industry’s Digitization
October 05, 2023  |  eCommerce

This week in grocery news, Ahold Delhaize USA grocers adopt new direct ordering apps, Ocado reportedly doubles down on automation, and online discount grocer Martie...

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Vistry Unveils AI Customer Assistant Chatbot for Food Commerce
Vistry Unveils AI Customer Assistant Chatbot for Food Commerce
October 04, 2023  |  Artificial Intelligence

San Diego-based startup Vistry has introduced its conversational artificial intelligence (AI) platform for food commerce, featuring an AI customer assistant chatbot called LumoChat. The chatbot...

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White Castle Taps Uber’s White-Label Delivery as QSRs Contend With Aggregators
White Castle Taps Uber’s White-Label Delivery as QSRs Contend With Aggregators
September 22, 2023  |  Delivery

With quick-service restaurants (QSRs) weighing the advantages and disadvantages of relying on third-party aggregators, White Castle is leveraging Uber’s white-label platform, Uber Direct, for delivery...

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Panera Adds One-Swipe Ordering as Restaurants Race to Provide Frictionless Experiences
Panera Adds One-Swipe Ordering as Restaurants Race to Provide Frictionless Experiences
September 21, 2023  |  ResTech

As consumers increasingly demand quicker and more convenient digital ordering and payment, Panera Bread has added a feature that allows them to make restaurant purchases...

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Restaurant Technology Becomes More Specialized Amid Stiff Competition
Restaurant Technology Becomes More Specialized Amid Stiff Competition
September 15, 2023  |  ResTech

This week in restaurant news, technology providers are unveiling more specialized offerings to cut through the noise. Toast launched a solution specifically for cafes and...

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Consumers Tap AI for Food Delivery Recommendations
Consumers Tap AI for Food Delivery Recommendations
September 14, 2023  |  Artificial Intelligence

As artificial intelligence (AI) becomes a larger part of consumers’ day-to-day lives, many are leveraging the technology to figure out what food they are in...

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1 in 6 Consumers Exclusively Order From Restaurants Digitally
1 in 6 Consumers Exclusively Order From Restaurants Digitally
September 01, 2023  |  Consumer Insights

For a small but significant share of restaurant customers, PYMNTS research finds, the entire experience is facilitated through their phones and computers. By the Numbers...

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Restaurants Target Consumers’ Game Day Spend to Drive off-Premise Sales
Restaurants Target Consumers’ Game Day Spend to Drive off-Premise Sales
August 25, 2023  |  Restaurant Roundup

This week in restaurants, Bojangles and Jersey Mike’s both leverage football season to boost off-premise sales, Walmart expands its in-supermarket restaurant selection, and fast-casual goes fancy. With the return of college...

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IHOP Taps AI as Restaurants Race to Personalize Recommendations
IHOP Taps AI as Restaurants Race to Personalize Recommendations
August 24, 2023  |  Restaurant innovation

IHOP will become the first restaurant to leverage Google Cloud’s Recommendations AI for digital ordering, as across the industry, eateries compete to offer the most...

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