Quick-service restaurant (QSR) giant KFC has become the latest eatery to announce a rewards partnership with a video game company, collaborating with action role-playing game Diablo IV to offer in-game rewards...
After a surge in digital engagement with restaurants in the early stages of the pandemic, consumers around the world, it seems, have been pulling back,...
As consumers’ digital expectations come to influence how they engage with physical stores, restaurants are investing in new on-premises capabilities, but when it comes to...
With restaurant aggregator customers typically ordering from the same few spots, eateries are missing out on a valuable opportunity to build direct digital relationships with...
Just as the restaurant industry rebuilt itself, economic uncertainty rose to rechallenge it. Amid inflation concerns and the ever-present threat of a recession, attracting and...
With Generation Z disproportionately turning to pickup channels, restaurants are challenged to refine their offerings. By the Numbers According to data from PYMNTS’ study, “Connected...
With catering irreversibly changed, digital platforms want to be part of the new normal. Restaurant technology platform Olo announced a partnership Tuesday (April 4) with...
In Hooters’ four-decade history, the rise of off-premise has marked the industry’s most dramatic shift. The casual dining brand, which has more than 370 locations...
With hail-able mobile stores, food brands are driving D2C sales, reimagining the ice cream truck. In an interview with PYMNTS, Ali Ahmed, co-founder and CEO...