Digital Ordering

Restaurants’ Apps and Sites Take a Bite Out of Aggregators
Restaurants’ Apps and Sites Take a Bite Out of Aggregators
October 26, 2022  |  ResTech

In the last decade — particularly during the pandemic’s peak — third-party food aggregators have dominated digital ordering and fulfillment in the restaurant space. The...

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Independent Restaurants Turn to Google to Drive Digital Sales
Independent Restaurants Turn to Google to Drive Digital Sales
October 18, 2022  |  ResTech

With online ordering transforming the restaurant industry, independents are struggling to catch up with the digital transformations many major brands have undergone. Consequently, tech providers...

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DoorDash Partners With Warriors as Aggregators Compete for Stadium Concessions
DoorDash Partners With Warriors as Aggregators Compete for Stadium Concessions
October 18, 2022  |  Aggregators

Restaurant aggregator DoorDash is bringing its technology into sporting arenas in a move to reach new customers and power a greater number of transactions. The...

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Generation Z Lags Behind Millennials in Digital Restaurant Ordering
Generation Z Lags Behind Millennials in Digital Restaurant Ordering
October 11, 2022  |  Mobile Order Ahead

Members of Generation Z may have grown up with technology, but new PYMNTS data finds it’s actually the previous generation that’s spearheading the restaurant industry’s...

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Aggregator Adoption Still Has a Long Way to Go
Aggregator Adoption Still Has a Long Way to Go
September 23, 2022  |  Aggregators

Consumers may be increasingly turning to third-party aggregators to get their food needs met, but these aggregators continue to struggle to gain share from other...

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Restaurants Still Struggle to Drive Digital Adoption
Restaurants Still Struggle to Drive Digital Adoption
September 23, 2022  |  ResTech

As economic challenges continue for restaurants and their customers alike, these businesses are finding that consumers’ ordering channel preferences can put additional pressure on their...

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Aggregators Account for Only 2.5% of Restaurant Orders
Aggregators Account for Only 2.5% of Restaurant Orders
September 22, 2022  |  ResTech

As nearly 4 in 10 consumers used food aggregators in the 30 days before our survey, it might seem that these purchases comprise a considerable...

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Zenchef Secures $50M Equity Investment to Fuel Growth
Zenchef Secures $50M Equity Investment to Fuel Growth
September 20, 2022  |  Europe

The French restaurant tech firm Zenchef Tuesday (Sept. 20) announced in a press release that it had secured an investment of over €50 million from...

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Restaurant Roundup: QSRs Make Changes to Value Menus Amid Inflation
Restaurant Roundup: QSRs Make Changes to Value Menus Amid Inflation
August 19, 2022  |  ResTech

As inflationary challenges continue, restaurant brands are rethinking their value offerings, with some presenting new deals to woo price-conscious customers and others going the other...

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