Digital Ordering

Back of House Goes Front Burner as Smart Kitchens Cook Up Better Restaurant Experiences
Back of House Goes Front Burner as Smart Kitchens Cook Up Better Restaurant Experiences
August 15, 2022  |  ResTech

We collectively applaud the entire restaurant sector for staying open and innovating on the fly for over two years so that burrito arrives hot and...

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20% of Restaurants Opt out of Digital Sales
20% of Restaurants Opt out of Digital Sales
July 28, 2022  |  ResTech

While many restaurants are doing everything in their power to boost their digital sales, some are staying out of the digital race altogether. By the...

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PYMNTS Intelligence: Payment and Ordering Options Are Key to Customer Satisfaction
PYMNTS Intelligence: Payment and Ordering Options Are Key to Customer Satisfaction
July 28, 2022  |  ResTech

The combination of pandemic-fueled disruptions and the general rise of technology is remaking the restaurant industry. Most customers now prefer to use digital tools to...

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Pizza Guys on Why Digital Ordering Is No Longer Just an ‘Option’
Pizza Guys on Why Digital Ordering Is No Longer Just an ‘Option’
July 27, 2022  |  ResTech

With 40% of restaurant revenue coming from online sales, digital channels must be on the menu. In the "Order To Eat Tracker®," Pizza Guys’ Michael...

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For Restaurants, Digital Channels Are Menu Must-Haves
For Restaurants, Digital Channels Are Menu Must-Haves
July 26, 2022  |  ResTech

The restaurant industry has gradually changed to meet customer expectations for convenient, seamless experiences. Then the pandemic hit, and this gradual shift drastically accelerated. Restaurants...

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Restaurants Nix the QR Code, PYMNTS Research Reveals
Restaurants Nix the QR Code, PYMNTS Research Reveals
July 21, 2022  |  ResTech

While some restaurant technologies boost both efficiency and diners’ experience, others can have a negative impact on the dining experience. Take, for instance, the QR...

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Nearly All Millennials, Gen Z-ers Seek Digital Engagement with Restaurants
Nearly All Millennials, Gen Z-ers Seek Digital Engagement with Restaurants
July 14, 2022  |  eCommerce

As restaurants look for ways to drive visits and boost frequency, they are finding that providing a compelling digital experience is key to reaching younger...

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PYMNTS Intelligence: Restaurants Must Lean Into Digital Loyalty Programs
PYMNTS Intelligence: Restaurants Must Lean Into Digital Loyalty Programs
June 29, 2022  |  ResTech

The pandemic has forced retail businesses of all types, including restaurants, to quickly adapt to a new normal defined by digital-first consumers who spend more...

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How 70% of Restaurants Manage Diner Loyalty and Rewards
How 70% of Restaurants Manage Diner Loyalty and Rewards
June 27, 2022  |  ResTech

Digital channels have provided restaurants — and consumers seeking low-touch access to food services — a means of survival since the pandemic began. Digitization has...

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