Digital Ordering

Consumers More Drawn to Products Than Brands When Ordering Online

Consumers More Drawn to Products Than Brands When Ordering Online
Consumers More Drawn to Products Than Brands When Ordering Online
May 16, 2022  |  eCommerce

At the start of the pandemic, restaurants realized that if they wanted to maintain their relationships with their customers through lockdown, they would have to...

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PYMNTS Intelligence: How Current Trends in Digital Ordering and Customer Expectations Are Affecting Restaurant Workers
PYMNTS Intelligence: How Current Trends in Digital Ordering and Customer Expectations Are Affecting Restaurant Workers
May 03, 2022  |  ResTech

The pivot to digital food ordering during the pandemic was a lifesaver for the restaurant industry, enabling many eateries to thrive amid uncertainty. Digital orders...

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Report: Merchants Risk Losing 40% of Online Retail, Grocery Customers Over Trust
Report: Merchants Risk Losing 40% of Online Retail, Grocery Customers Over Trust
May 03, 2022  |  eCommerce

In just a few short years, online shopping has redefined commerce. Some lessons from the days of traditional brick-and-mortar retailing still resonate, however, and perhaps...

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Today in Data: As the Pandemic Changes, COVID-Era Eating Habits Remain
Today in Data: As the Pandemic Changes, COVID-Era Eating Habits Remain
May 02, 2022  |  Today In Data

Today in data, recent figures from HelloFresh suggest that people’s pandemic-inspired dining habits may stick around even as contagion concerns subside. Data 34.6M: Number of...

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Chipotle on Improving Both Customer and Staff Experiences With Automation
Chipotle on Improving Both Customer and Staff Experiences With Automation
May 02, 2022  |  ResTech

Staffing shortages challenge quick-service restaurants to meet a growing volume of digital orders and the return of on-site diners. In the "Order to Eat Tracker,"...

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Restaurant Apps Must Offer Exclusive Features to Drive Use
Restaurant Apps Must Offer Exclusive Features to Drive Use
April 29, 2022  |  ResTech

As restaurants race to capture consumers’ increasing adoption of mobile ordering channels, many brands have launched apps to meet this newfound demand for instant convenience....

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Chipotle: Automation Helps QSRs Keep Digital, On-Site Diners Well Served
Chipotle: Automation Helps QSRs Keep Digital, On-Site Diners Well Served
April 29, 2022  |  ResTech

The pivot to digital channels during the pandemic enabled quick-service restaurants (QSRs) and fast-casual chains not only to survive the global health crisis, but to...

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McDonald’s CEO: ‘Digital Changes Everything’ for Restaurants’ Unit Economics
McDonald’s CEO: ‘Digital Changes Everything’ for Restaurants’ Unit Economics
April 28, 2022  |  Earnings

McDonald’s, the Chicago-based quick-service restaurant (QSR) giant with more than 40,000 locations in over 100 countries, is leveraging its digital platforms to transform the way...

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