Digital Ordering

Olo Launches Olo Pay Amid Competition for Frictionless Ordering
Olo Launches Olo Pay Amid Competition for Frictionless Ordering
February 23, 2022  |  Earnings

Olo is making major moves toward owning the digital restaurant transaction from start to finish. The New York City-based B2B Software-as-a-Service (SaaS) restaurant technology company...

READ MORE >
DoorDash Integrates With Google to Offer Frictionless Ordering, Payment
DoorDash Integrates With Google to Offer Frictionless Ordering, Payment
February 23, 2022  |  Partnerships

DoorDash is leveraging contextual commerce to embed the purchasing experience more seamlessly into consumers’ daily routines. The San Francisco, California-based food delivery giant announced in...

READ MORE >
Today in Food Commerce: Restaurants Lean on Digital Loyalty; DoorDash Reaches Record-High 25M Users
Today in Food Commerce: Restaurants Lean on Digital Loyalty; DoorDash Reaches Record-High 25M Users
February 16, 2022  |  Commerce

Today in food commerce, PYMNTS research reveals key strategies for today’s restaurants, and DoorDash reports strong sales in the face of ongoing losses. Plus, Tim...

READ MORE >
New Data Show Digital Loyalty Programs Are Key Differentiator For Top-Performing Restaurants
New Data Show Digital Loyalty Programs Are Key Differentiator For Top-Performing Restaurants
February 16, 2022  |  ResTech

The restaurant business is more digitally driven than ever, but online orders are still just one part of what should be a more holistic customer...

READ MORE >
DoorDash Reportedly Puts Pressure on McDonald’s With Slowness Fee
DoorDash Reportedly Puts Pressure on McDonald’s With Slowness Fee
February 14, 2022  |  Delivery

In the ongoing power struggle between restaurant aggregators and the merchants on their platforms, DoorDash has found a new way to get the results it...

READ MORE >
Fixing the Business Spend Management Problem Starts With an Online Catalog
Fixing the Business Spend Management Problem Starts With an Online Catalog
February 09, 2022  |  B2B Payments

Businesses have a buying problem, and fixing it requires a different way of managing their spend. Zach Garippa, CEO and co-founder of Order (formerly Negotiatus),...

READ MORE >
Digital Order-Ahead Accounted for About 20% of Chipotle’s Sales in Q4
Digital Order-Ahead Accounted for About 20% of Chipotle’s Sales in Q4
February 08, 2022  |  Earnings

For Chipotle Mexican Grill, 2021 was another year of major digital growth. The Newport Beach, California-based fast-casual chain, which has nearly 3,000 locations across five...

READ MORE >
Restaurants Woo Tech-Seeking Consumers With QR Code Payments, Self-Service Kiosks
Restaurants Woo Tech-Seeking Consumers With QR Code Payments, Self-Service Kiosks
February 07, 2022  |  ResTech

To reach today’s consumers, restaurants’ physical spaces must offer an experience that can hold their own against the frictionless convenience of digital ordering. After all,...

READ MORE >
Restaurant Roundup: Subway Aims to Drive Digital Orders; Restaurants Reveal Off-Premise-Centric Formats
Restaurant Roundup: Subway Aims to Drive Digital Orders; Restaurants Reveal Off-Premise-Centric Formats
February 04, 2022  |  ResTech

Subway, one of the largest restaurant chains in the world by store count, is hardly a leader in the digital space. On PYMNTS’ Provider Ranking...

READ MORE >