With consumers’ digital ordering habits proving sticky almost two years after the initial outbreak of the pandemic, brands are readjusting to the new normal. Massachusetts-based,...
When consumers engage with restaurants today, they expect to be met with digital features enabling simple and convenient transactions. However, not all technologies go an...
Most consumers returned to dining inside restaurants in 2021, but recently developed habits and digital preferences are determining the strength of their loyalty to their...
Restaurants had a big year in 2021. The early months of the year marked the most advanced stages of the industry’s digital shift, as tech-enabled...
Grocery giant Albertsons Companies, Inc. on Tuesday (Dec. 14) launched Meal Planning and Schedule & Save digital options to give loyalty members access to integrated...
Consumers are drawn to digital features that make it easier to customize their interactions with their favorite local businesses, including restaurants. The digital shift caused...
While many businesses are getting back on their feet after the devastating events of 2020, Main Streets’ restaurants are struggling. PYMNTS’ December 2021 Main Street...
With many digitally connected consumers now taking the ability to get groceries brought to their door for granted, eGrocers need to step it up in...
Partnering with aggregators is a double-edged sword for quick-service restaurants (QSRs). It increases exposure and order volumes, yet puts the customer relationship at risk. In...