Digital Ordering

Capriotti’s on Leveraging an Omnichannel Approach to Keep Customers Engaged
Capriotti’s on Leveraging an Omnichannel Approach to Keep Customers Engaged
June 14, 2022  |  ResTech

In the "Order To Eat Tracker," Capriotti’s Sandwich Shop’s David Bloom tells PYMNTS how he's merged marketing and ordering technology to personalize the customer experience.

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Subway: Convenience Takes Priority Over Customization for Catering Customers
Subway: Convenience Takes Priority Over Customization for Catering Customers
June 13, 2022  |  ResTech

As restaurants seek to meet consumers’ increasing expectations of omnichannel convenience, those that can bring additional dining occasions into the digital space have the opportunity...

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Restaurants Align Marketing, Ordering Tech to Stay Ahead of Customer Preferences
Restaurants Align Marketing, Ordering Tech to Stay Ahead of Customer Preferences
June 13, 2022  |  ResTech

As quick-service restaurants (QSRs) navigate industry changes, from labor shortages to emerging digital trends, stiff competition requires them to find ways to keep pace with...

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Daily Grocery Aggregator Use Is Spiking, PYMNTS Research Reveals
Daily Grocery Aggregator Use Is Spiking, PYMNTS Research Reveals
June 06, 2022  |  Delivery

Increasingly, consumers expect to be able to have their food needs met when they want, where they want. The expectation of on-demand convenience has grown...

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Four Key Ways Online Merchants Can Unlock Consumer Trust
Four Key Ways Online Merchants Can Unlock Consumer Trust
May 25, 2022  |  eCommerce

For online merchants operating in today’s hypercompetitive environment, fostering customer relationships and brand loyalty is critical for successful long-term revenue growth. Returning customers spend, on...

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Voice Ordering AI Enables Restaurants to Meet Demand
Voice Ordering AI Enables Restaurants to Meet Demand
May 24, 2022  |  ResTech

Since the start of the pandemic, many restaurants have seen great success taking their menus online, offering off-premise ordering via digital platforms. In a challenging...

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Square Launches Mobile Restaurant POS Platform
Square Launches Mobile Restaurant POS Platform
May 19, 2022  |  Point of Sale

Square debuted a set of solutions for restaurants Thursday (May 19), which will reportedly allow for better tableside service and order management. The solution comes...

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This Month’s Provider Ranking of Aggregators Reveals Category Leaders Holding Strong
This Month’s Provider Ranking of Aggregators Reveals Category Leaders Holding Strong
May 17, 2022  |  Mobile

As food ordering apps jockey for consumer spending, the top dogs continue to hold off the competition. Using a proprietary combination of publicly available information...

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Consumers More Drawn to Products Than Brands When Ordering Online
Consumers More Drawn to Products Than Brands When Ordering Online
May 16, 2022  |  eCommerce

At the start of the pandemic, restaurants realized that if they wanted to maintain their relationships with their customers through lockdown, they would have to...

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