Digital Ordering

58% of Restaurant Aggregator Customers Order From the Same Restaurants

58% of Restaurant Aggregator Customers Order From the Same Restaurants
58% of Restaurant Aggregator Customers Order From the Same Restaurants
April 19, 2023  |  ResTech

Just as the restaurant industry rebuilt itself, economic uncertainty rose to rechallenge it. Amid inflation concerns and the ever-present threat of a recession, attracting and...

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Restaurants Turn Their Focus to Pickup to Reach Gen Z
Restaurants Turn Their Focus to Pickup to Reach Gen Z
April 10, 2023  |  ResTech

With Generation Z disproportionately turning to pickup channels, restaurants are challenged to refine their offerings. By the Numbers According to data from PYMNTS’ study, “Connected...

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Online Ordering Platforms Look to Revive Catering for Digital Era
Online Ordering Platforms Look to Revive Catering for Digital Era
April 04, 2023  |  ResTech

With catering irreversibly changed, digital platforms want to be part of the new normal. Restaurant technology platform Olo announced a partnership Tuesday (April 4) with...

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Hooters CEO: Rise of Fast-Casual Has Transformed the Restaurant Industry
Hooters CEO: Rise of Fast-Casual Has Transformed the Restaurant Industry
March 31, 2023  |  ResTech

In Hooters’ four-decade history, the rise of off-premise has marked the industry’s most dramatic shift. The casual dining brand, which has more than 370 locations...

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Ice Cream Trucks Get an on-Demand Digital Makeover
Ice Cream Trucks Get an on-Demand Digital Makeover
March 20, 2023  |  Innovation

With hail-able mobile stores, food brands are driving D2C sales, reimagining the ice cream truck. In an interview with PYMNTS, Ali Ahmed, co-founder and CEO...

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Chipotle Targets Food Trends as Restaurants Woo Gen Z
Chipotle Targets Food Trends as Restaurants Woo Gen Z
March 07, 2023  |  ResTech

As restaurants seek to attract younger consumers, Chipotle is exploring new menus and digital channels. In an interview with PYMNTS, Nate Lawton, vice president of...

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KFC Reaches Digital Holdouts With Conversational Commerce
KFC Reaches Digital Holdouts With Conversational Commerce
February 08, 2023  |  ResTech

Yum Brands is bringing in-store customers into the digital fold with increasingly frictionless ordering options. The quick-service restaurant (QSR) giant, parent of KFC, Pizza Hut,...

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Toast Wants to Help Diners ‘Order With Google’
Toast Wants to Help Diners ‘Order With Google’
February 07, 2023  |  ResTech

ResTech firm Toast has teamed with Google to streamline online ordering. The company has integrated Order With Google into its platform, allowing restaurants to unlock...

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