The appeal of instant payments is undeniable. Businesses want faster disbursements, consumers value speed and convenience, and government agencies are turning to real-time rails to...
New data on credit union innovation says what few FinTechs want to hear: Bank branches still matter, especially if you care about keeping your most...
For Gen Z, the internet is not a destination but an ambient, invisible and omnipresent environment. While older generations often describe being “online” or “offline,”...
In the high-stakes contest for consumer loyalty, rewards are no longer just perks; they are the battlefield. The PYMNTS Intelligence report “Locking in Loyalty: Securing...
Fraudsters are borrowing from growth marketers’ playbooks. They’re segmenting, personalizing and timing their outreach to lure more victims in less time. A new PYMNTS Intelligence...
For banks, the difference between saying “yes” and “no” to a small business loan often has less to do with risk appetite than with the...
As inflation, interest-rate swings and economic uncertainty converge, banks and credit unions (CUs) have demonstrated notable resilience. They are continuing to innovate digitally, enhance risk...
Accounts receivable (AR) isn’t a corporate function typically known for its innovation. The department has typically been known for ledger accuracy, sending overdue notices and...