featured insights

93% of Truckers Want Instant Pay, Exposing a Supply Chain Weak Spot
93% of Truckers Want Instant Pay, Exposing a Supply Chain Weak Spot
July 31, 2025  |  Transportation

The financial stability of the nation’s supply chain hinges on its fleet drivers, making the high turnover rate in this critical sector a pressing concern...

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Conversational AI Could Win Back 72% of Bank Customers
Conversational AI Could Win Back 72% of Bank Customers
July 31, 2025  |  Artificial Intelligence

As banks face shrinking margins and fierce competition from FinTech startups, a surprising new asset is emerging: conversation.  Artificial intelligence (AI)-driven conversational solutions built atop...

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Instant Payouts Become the New Paycheck in a Real-Time Economy
Instant Payouts Become the New Paycheck in a Real-Time Economy
July 29, 2025  |  Disbursements

Instant disbursements have quietly become a cornerstone of how consumers manage their money. What began as a convenient perk for occasional refunds or rewards has...

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Why Credit Unions Stuck in Innovation’s ’Middle Child’ Tier Risk Falling Behind
Why Credit Unions Stuck in Innovation’s ’Middle Child’ Tier Risk Falling Behind
July 28, 2025  |  Credit Unions

Is your credit union innovating or just checking boxes? For credit unions, innovation isn’t a luxury; it’s a necessity. But many credit unions, especially those...

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43% of Consumers Bail on Purchases Without BNPL Option
43% of Consumers Bail on Purchases Without BNPL Option
July 25, 2025  |  BNPL

Buy now, pay later (BNPL) options have become deeply embedded in the financial lives of consumers in the United States, influencing everything from daily grocery...

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Fraud-Compliance Gaps Undermine Two-Thirds of Issuers
Fraud-Compliance Gaps Undermine Two-Thirds of Issuers
July 24, 2025  |  Fraud Prevention

As fraud threats become more sophisticated and regulatory scrutiny intensifies, financial institutions are under growing pressure to strengthen their defenses. Those defenses need to go...

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Boomers Lead Gen Z in Impulse Buys From Influencers
Boomers Lead Gen Z in Impulse Buys From Influencers
July 24, 2025  |  Consumer Insights

Social media influencers captivate audiences and drive purchases for more than half of consumers in the United States. The PYMNTS Intelligence exclusive report “Generational Pulse:...

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Product Shortages Hit Nearly Half of US Shoppers
Product Shortages Hit Nearly Half of US Shoppers
July 23, 2025  |  Consumer Insights

Global trade policy, long an abstract debate, now directly impacts the pocketbooks and grocery carts of consumers in the United States. The PYMNTS Intelligence report...

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Two-Thirds of Businesses Will Switch for Embedded Finance
Two-Thirds of Businesses Will Switch for Embedded Finance
July 22, 2025  |  SMBs

Software has already eaten much of the enterprise world, and now the digital revolution is coming for Main Street. Small and medium-sized businesses (SMBs), the...

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