The impact of the pandemic on consumers’ geographic distribution has continued, with shoppers increasingly residing outside of major urban areas, and this trend away from...
Adopting Click-and-Mortar™ shopping allows consumers to leverage the best of both online and in-person features to maximize their buying experience. For instance, a shopper might...
Retail subscriptions represent a key growth segment for online merchants. Not only do 4 in 10 millennials satisfy most or all their shopping needs via...
Walmart’s strength may lie in its numbers, as its purchase rate far beats its closest competition. In-person shopping beats online in how often consumers shop...
While the return to in-store experiences always seems to be in flux these days, the value the store brings to the customer remains a question....
In times of inflation, nothing is safe. Not even freebies on your birthday. In the latest inflation stunt since costs on shipping is Sephora’s efforts to...
Four out of five Americans are interested in faster options to pay businesses for goods and services — an interest that is likely to grow,...
Brick-and-mortar retailers in the United States and the United Kingdom faced stiff competition in 2022 as consumers continued to shop online for everything from essential...
With nearly every adult consumer carrying some type of smartphone, digital wallets are an increasingly viable alternative payment method at the point of sale (POS)...