While dealing with fraud has always been a cost of doing business for merchants, the digital age has changed the game in...
Gift cards are a popular revenue stream for quick-service restaurants (QSRs), largely for the same reasons they are popular among retail businesses...
Wahlburgers is one of the latest entrants in mobile order-ahead, launching its WahlClub mobile app two months ago across 19 states. But...
Mobile order-ahead has had an outsized impact on the entire restaurant industry, with a recent study finding that only 15 percent of...
Over the last several decades, issuers and card networks have worked hard to educate consumers on a single point: If a fraudster...
Fraudsters are constantly reinventing their approach to schemes, putting businesses and eCommerce merchants in a precarious position of responding to constantly-evolving fraud...
While there is little good to be said about criminal fraudsters who plague merchants by stealing credentials to snag goods with absolutely...
Amazon has struggled with preventing counterfeit goods from infiltrating its marketplace. In the company’s ongoing efforts to prevent fraud on its site, Amazon announced...
A top priority among quick-service restaurants (QSRs) is protecting against bad actors who can make off with untold sums if left...
Digital fraud prevention company Kount is rolling out a complete solution to protect companies from criminal and friendly fraud, the firm announced...
Sports arenas are embracing mobile ordering to help consumers skip long concession lines, and avoid missing out on the action. Yet, offering...
New complexities and frictions are emerging every day as the mobile order-ahead industry continues to grow. One of the hotter flashpoints of...
A new survey has found that the biggest obstacles hindering online retailers from doing business abroad is fraud prevention, and currency and...
Another day, another data breach – at least it seems that way sometimes. The latest involves DoorDash, and reportedly impacted around 4.9...
AI and ML are some of today’s most hotly discussed technologies, sparking both optimism about a future less reliant on human labor...
From adding new payment options to integrating loyalty and rewards, Dunkin' has taken many approaches to improve its mobile ordering program. But...
Digital food ordering is more popular than ever, with restaurant delivery expected to grow at three times the rate of on-site dining...
Rewards and loyalty programs are becoming more and more popular among QSRs looking to encourage customers to make return visits so they...
Chipotle was among the first QSRs to launch mobile ordering in 2009 and recently expanded its digital offerings to include a loyalty...
Mobile order-ahead apps are becoming more and more popular among quick-service restaurants (QSRs), and many eateries are turning to loyalty and rewards...
That the average experience in a quick-service restaurant (QSR) has been greatly enhanced by the addition of mobile technology is almost inarguable....
Voice-activated food ordering was once limited to the realm of science fiction. Captain Jean-Luc Picard of “Star Trek: The Next Generation” was...
Mobile order-ahead and rewards programs are immense sales drivers for Starbucks, Dunkin’ and other large coffee chains. But the resources required to...
It’s pretty much a given these days that – more or less – a business is nothing without a robust mobile experience...
Mobile order-ahead is showing no signs of slowing down, with restaurant delivery expected to grow three times faster than dine-in between 2018...
Businesses evolve and so does fraud. The data is out there to help separate good transactions from bad, but not all data...
Mobile order-ahead apps are growing more popular by the day, and restaurants are clamoring to get on board. A QSR Magazine study...
Mobile food ordering moved from niche to mainstream in just a few years. According to the new Mobile Order-Ahead Tracker, the volume...
While large QSR chains have the resources to develop in-house loyalty and rewards programs, independent restaurants and regional chains often struggle to...
Digital fraud prevention company Kount has launched a new artificial intelligence (AI)-driven solution to enhance payments fraud prevention. The company said this...
Mobile ordering is more popular than ever. The volume of food and beverage orders placed via mobile apps grew by 130 percent...
Mobile food ordering has quickly gone from niche activity to mainstream. Between 2016 and 2018, the volume of orders placed through mobile...
Quick-service restaurants rely on slick apps and generous rewards programs to get customers in the door. But no matter the incentives, a...
Mobile ordering is more popular than ever. In 2018, the volume of orders placed through mobile apps went up by 130...
Death, taxes and data breaches – those are perhaps the only sure things in life, and new evidence is emerging that hackers...
Mobile food ordering has become a crowded space. What was once a niche activity has transformed into commonplace behavior. The space isn’t...
As is the case for all connected technologies, mobile order-ahead apps are constantly at risk for cyberattacks, which target credit card information...
Mobile order-ahead apps have skyrocketed in popularity, with more than 60 percent of all digital restaurant orders placed on a mobile device....
The news out of Chipotle feels a bit like déjà vu, as it’s a story we’ve all heard before. Reports have appeared...
U.K. coffee lovers can get their morning fix with a shot of delivery, thanks to a new move by Costa Coffee. In...
With mobile ordering now accounting for 60 percent of all digital orders, it has fast become the way the majority of consumers...
Ticket sales are only one piece of theater revenue, and mobile order-ahead can allow patrons to buy concessions and beat lines. However,...
Six out of every 10 digital orders are now carried out via mobile app, putting the smartphone at the center of the...
We all remember cramming — all that coffee and/or soda, all those books, notes and ink stains. Not to mention, all those late...
Seamless mobile ordering services alone aren’t enough to win users. Apps must also deliver robust security to reassure customers that their personal...
Dining out can be a jarring experience for customers used to the speed and convenience of mobile ordering. Increasingly, sit-down restaurants are...
Hummus and pita with a side of cybersecurity? When it comes to warding off fraudsters, QSRs would be wise to adopt biometric...
Quick-service restaurants (QSRs) are breaking out loyalty rewards in hopes of luring customers away from the competition — and turning one-time buyers...
It’s a relatively simple prospect: Select food. Order food. Eat and pay for the food (the process depends on the type of...
For QSRs, offering mobile order-ahead can be a double-edged sword. While it's critical to boosting sales, it also comes with the expense...