Sections
Kount
-
2.4KSecurity & FraudCould DoorDash Data Breach Stoke Mobile Ordering Fears?
Another day, another data breach – at least it seems that way sometimes. The latest involves DoorDash, and reportedly impacted around 4.9...
-
1.9KMobile Order AheadDeep Dive: How Artificial Intelligence Makes QSRs Smarter
AI and ML are some of today’s most hotly discussed technologies, sparking both optimism about a future less reliant on human labor...
-
2.0KMobile Order AheadInside Dunkin’s AI-Powered Mobile Ordering App
From adding new payment options to integrating loyalty and rewards, Dunkin' has taken many approaches to improve its mobile ordering program. But...
-
4.1KMobile Order AheadHow Dunkin’ Uses AI For Order Ahead Analytics
Digital food ordering is more popular than ever, with restaurant delivery expected to grow at three times the rate of on-site dining...
-
2.8KMobile Order AheadDeep Dive: How QSRs Protect Their Loyalty Programs
Rewards and loyalty programs are becoming more and more popular among QSRs looking to encourage customers to make return visits so they...
-
2.2KMobile Order AheadHow Chipotle Rewards Customers, Not Hackers
Chipotle was among the first QSRs to launch mobile ordering in 2009 and recently expanded its digital offerings to include a loyalty...
-
5.8KMobile Order AheadHow Chipotle Is Keeping Rewards Out Of The Hands Of Hackers
Mobile order-ahead apps are becoming more and more popular among quick-service restaurants (QSRs), and many eateries are turning to loyalty and rewards...
-
5.0KQSR & MobileHow QSRs Need To Use Technology To Make Experiences Safe, Not Just Smarter
That the average experience in a quick-service restaurant (QSR) has been greatly enhanced by the addition of mobile technology is almost inarguable....
-
1.8KMobile Order AheadDeep Dive: Voice Assistant Technology For Mobile Order-Ahead
Voice-activated food ordering was once limited to the realm of science fiction. Captain Jean-Luc Picard of “Star Trek: The Next Generation” was...
-
6.3KMobile Order AheadHow Joe Coffee Brings Mobile Order-Ahead To Independent Coffee Shops
Mobile order-ahead and rewards programs are immense sales drivers for Starbucks, Dunkin’ and other large coffee chains. But the resources required to...
-
4.2KSecurity & FraudWhat QSRs Can Learn From The 7-Eleven Japan Hack
It’s pretty much a given these days that – more or less – a business is nothing without a robust mobile experience...
-
4.4KMobile Order AheadThe Rise Of The QSR Rewards Aggregator
Mobile order-ahead is showing no signs of slowing down, with restaurant delivery expected to grow three times faster than dine-in between 2018...
-
5.5KFraud PreventionAI That ‘Thinks’ Like A Fraud Analyst
Businesses evolve and so does fraud. The data is out there to help separate good transactions from bad, but not all data...
-
3.1KMobile Order AheadDeep Dive: How Fraud Runs Rampant In Mobile Ordering
Mobile order-ahead apps are growing more popular by the day, and restaurants are clamoring to get on board. A QSR Magazine study...
-
3.3KMobile PaymentsRestaurants That Aren’t Ready For A Mobile Future Risk Losing Out
Mobile food ordering moved from niche to mainstream in just a few years. According to the new Mobile Order-Ahead Tracker, the volume...
-
3.2KMobile Order AheadHow Ritual Uses Data Analytics To Help Small QSRs Compete
While large QSR chains have the resources to develop in-house loyalty and rewards programs, independent restaurants and regional chains often struggle to...
-
2.9KFraud PreventionKount Launches New AI Tool To Detect Fraud
Digital fraud prevention company Kount has launched a new artificial intelligence (AI)-driven solution to enhance payments fraud prevention. The company said this...
-
4.0KMobile Order AheadHow Small Restaurants Use Data Analytics To Play Big
Mobile ordering is more popular than ever. The volume of food and beverage orders placed via mobile apps grew by 130 percent...
-
3.6KPayments InnovationHow QSRs Are Seizing Mobile Order-Ahead’s Mainstream Momentum
Mobile food ordering has quickly gone from niche activity to mainstream. Between 2016 and 2018, the volume of orders placed through mobile...
-
2.0KMobile Order AheadHow &pizza Serves Up A Secure Mobile Ordering Experience
Quick-service restaurants rely on slick apps and generous rewards programs to get customers in the door. But no matter the incentives, a...
-
4.1KMobile Order AheadHow QSRs Balance Security With A Great Order-Ahead Experience
Mobile ordering is more popular than ever. In 2018, the volume of orders placed through mobile apps went up by 130...
-
4.2KRetailOnline Retailers Face New Threats From Hackers
Death, taxes and data breaches – those are perhaps the only sure things in life, and new evidence is emerging that hackers...
-
2.0KMobileWhat It Takes To Succeed In Mobile Order-Ahead Apps
Mobile food ordering has become a crowded space. What was once a niche activity has transformed into commonplace behavior. The space isn’t...
-
2.3KMobile Order AheadDeep Dive: How Fraudsters Swindle The Mobile Order-Ahead Industry
As is the case for all connected technologies, mobile order-ahead apps are constantly at risk for cyberattacks, which target credit card information...
-
4.8KMobile Order AheadHow B.GOOD Got Good At Mobile Ordering
Mobile order-ahead apps have skyrocketed in popularity, with more than 60 percent of all digital restaurant orders placed on a mobile device....
-
7.2KSecurity & FraudThe Chipotle Hack And The Troubling Trend Of Credential Stuffing
The news out of Chipotle feels a bit like déjà vu, as it’s a story we’ve all heard before. Reports have appeared...
-
3.9KMobile Order AheadCosta Coffee Trials Delivery, Loyalty Program For A Faster Fix
U.K. coffee lovers can get their morning fix with a shot of delivery, thanks to a new move by Costa Coffee. In...
-
7.3KMobile Order AheadHow AI Jump-Starts Delivery And Keeps Order-Ahead Secure
With mobile ordering now accounting for 60 percent of all digital orders, it has fast become the way the majority of consumers...
-
4.5KMobile Order AheadBringing Order-Ahead Drinks To Theater Patrons, Drama-Free
Ticket sales are only one piece of theater revenue, and mobile order-ahead can allow patrons to buy concessions and beat lines. However,...
-
8.9KMobile Order AheadKeeping Theater Order-Ahead Fraud- And Drama-Free
Six out of every 10 digital orders are now carried out via mobile app, putting the smartphone at the center of the...
-
6.8KFraud PreventionHow To Keep QSRs’ Digital Transformation Investments From Derailing
We all remember cramming — all that coffee and/or soda, all those books, notes and ink stains. Not to mention, all those late...
-
4.0KMobile Order AheadFighting Food Waste And Fraud
Seamless mobile ordering services alone aren’t enough to win users. Apps must also deliver robust security to reassure customers that their personal...
-
8.4KMobile Order AheadFeeding Everyone But Fraudsters With Order-Ahead
Dining out can be a jarring experience for customers used to the speed and convenience of mobile ordering. Increasingly, sit-down restaurants are...
-
3.5KMobile Order AheadTaziki’s Biometric Approach To Order-Ahead
Hummus and pita with a side of cybersecurity? When it comes to warding off fraudsters, QSRs would be wise to adopt biometric...
-
7.7KMobile Order AheadThe Role Of Biometrics In Streamlining Order-Ahead
Quick-service restaurants (QSRs) are breaking out loyalty rewards in hopes of luring customers away from the competition — and turning one-time buyers...
-
4.8KResTechMobile Order-Ahead Faces Restaurant Hurdles — Here’s Why
It’s a relatively simple prospect: Select food. Order food. Eat and pay for the food (the process depends on the type of...
-
14.2KMobile Order AheadChowNow’s Approach To Mobile Order-Ahead Security
For QSRs, offering mobile order-ahead can be a double-edged sword. While it's critical to boosting sales, it also comes with the expense...
-
7.7KMobile Order AheadNEW REPORT: ChowNow CEO On Securing Order-Ahead
Quick-service restaurants (QSRs) are working to draw in more mobile consumers and bring in the larger ticket orders common among mobile order-ahead...
-
3.1KMobile Order AheadHow Portillo’s Caters To Group Order-Ahead Cravings
Order-ahead is taking order size and security to the next level. In this month’s Mobile Order-Ahead Tracker, PYMNTS chats with Portillo's VP...
-
7.4KMobile Order AheadTRENDING: Portillo’s On Pushing Order-Ahead Security To The Next Level
Over the last few years, quick-service restaurants (QSRs) have focused on introducing mobile apps and designated pickup lines that help busy customers...
-
7.9KSecurity & FraudChristmas In September? Holiday Fraud Planning Is In Full Takeover Mode
The criminals have already started. They are buying fraud tutorials and data from other criminals online. They are eyeing juicy targets such...
-
3.3KFraud PreventionCan QSRs Keep Up With Fraud Prevention?
Let’s give it up for the lowly fast food restaurant and its QSR cousins. Often confined to the bottom levels of culture...
-
3.7KFraud PreventionHow Fraud Takes A Bite Out Of QSRs’ Mobile Margins
Quick-service restaurants (QSRs) are pushing ahead with their digital efforts, with mobile-ahead ordering among the hottest areas for that. But that also...
-
3.1KMobile Order AheadNaf Naf Grill On Serving More Customers, Faster, With Digital Ordering
QSRs are betting big on mobile orders, but consumers are tired of downloading apps. In the August Mobile Order-Ahead Tracker, PYMNTS explores...
-
6.2KMobile Order AheadTRENDING: Making Mobile Order-Ahead Appealing To App-Weary Customers
Not every consumer wants to add yet another app to their mobile phone. In fact, smartphone users aged 35 to 54 delete...
-
3.9KMobile Order AheadHow Mobile Order Helps America Run, Not Wait, On Dunkin’
With 75 percent of QSRs reporting an increase in fraud attempts last year, it’s time for them to pick up the pace...
-
6.9KMobile Order AheadNEW REPORT: How QSRs Fight To Keep Mobile Payments Fraudsters At Bay
Restaurants’ loyalty programs aim to turn one-time diners into a reliable base of regular customers. However, these rewards programs can turn into...
-
4.7KB2B PaymentsKount Links With Moneris For Enterprise Fraud Protection
Fraud technology firm Kount is collaborating with payment processor Moneris Solutions, the companies said Monday (Jan. 15), to link enterprise customers to...
-
2.5KRetailKount, Chargebacks911 Partner To Prevent Fraud
Preventing any type of fraud in today’s fast-paced and growing retail eCommerce system is a must for merchants. There are a multitude...
-
10.9KSecurity & FraudHow Pokémon GO Became A Hacker’s Playground
Pokémon GO has literally become a total mobile game-changer. Consumers have flocked to the game in epic proportions and with a level...
