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Kount
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2.0KMobile Order AheadDomino’s Mobile Order-Ahead 2.0: How Voice, 5G Can Deliver
Mobile order-ahead services are being used for more functions than ever, and beyond simply ordering and paying for food. Forty-two percent of...
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3.4KSecurity & FraudThe Three Things QSRs Need To Know About Order Ahead
That mobile order ahead has rapidly changed the entire landscape for quick-service restaurants (QSRs) is undeniable. One can see it in the...
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1.4KMobile Order AheadMobile Order-Ahead Delivered The Goods In 2019
“It was the best of times, it was the worst of times.” That famous literary opener could apply to the mobile order-ahead...
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2.0KMobile Order AheadDeep Dive: How QSRs Can Curb Chargeback Woes
Bank and credit card chargebacks are valuable tools, keeping consumers safe from credit card thieves, hackers and unscrupulous merchants. The Truth in...
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1.9KMobile Order AheadCaribou Coffee Doubles Down On Customer-Driven Mobile Innovations
Coffee chains have been on the cutting edge of mobile order-ahead, offering generous loyalty incentives and lightning-fast pickup. But staying competitive means...
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4.4KMobile Order AheadCaribou Coffee Spills The Beans On Customer Loyalty In The Mobile Age
Consumers’ preference for mobile order-ahead is now driving how physical restaurants are designed and renovated. Nowhere is this change more pronounced than...
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2.7KMobile PaymentsMobile Order-Ahead: It’s What’s For Dinner
In the mobile order-ahead space, consumers are not getting what they ordered – and that doesn’t mean burgers or salads. What consumers...
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3.4KSecurity & FraudWhy Securing Digital Transactions Is On Every Merchant’s Wish List
While dealing with fraud has always been a cost of doing business for merchants, the digital age has changed the game in...
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2.5KMobile Order AheadDeep Dive: How Gift Cards Become Grift Cards For QSRs
Gift cards are a popular revenue stream for quick-service restaurants (QSRs), largely for the same reasons they are popular among retail businesses...
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1.9KMobile Order AheadHow Wahlburgers Hangs Tough On Fraud
Wahlburgers is one of the latest entrants in mobile order-ahead, launching its WahlClub mobile app two months ago across 19 states. But...
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3.7KMobile Order AheadHow Wahlburgers Keeps Fraud Off The Order-Ahead Menu
Mobile order-ahead has had an outsized impact on the entire restaurant industry, with a recent study finding that only 15 percent of...
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3.6KFraud PreventionQSRs Fight Back Against Friendly Fraud
Over the last several decades, issuers and card networks have worked hard to educate consumers on a single point: If a fraudster...
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5.3KFraud PreventionHow Handy Uses Data To Find Fraudsters Before They Strike
Fraudsters are constantly reinventing their approach to schemes, putting businesses and eCommerce merchants in a precarious position of responding to constantly-evolving fraud...
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3.2KFraud PreventionWhy Friendly Fraud Is Anything But Friendly
While there is little good to be said about criminal fraudsters who plague merchants by stealing credentials to snag goods with absolutely...
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4.5KSecurity & FraudWhy Online Retail Fraud Is On the Rise
Amazon has struggled with preventing counterfeit goods from infiltrating its marketplace. In the company’s ongoing efforts to prevent fraud on its site, Amazon announced...
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3.4KMobile Order AheadDeep Dive: Why Friendly Fraud Is Anything But Friendly
A top priority among quick-service restaurants (QSRs) is protecting against bad actors who can make off with untold sums if left...
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3.6KSecurity & FraudKount Launches Solution To Protect Businesses From Friendly Fraud
Digital fraud prevention company Kount is rolling out a complete solution to protect companies from criminal and friendly fraud, the firm announced...
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2.5KMobile Order AheadHow FanFood Brings Mobile Ordering To Sports And Concerts
Sports arenas are embracing mobile ordering to help consumers skip long concession lines, and avoid missing out on the action. Yet, offering...
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4.2KMobile Order AheadTrending: Mobile Order-Ahead Takes The Field
New complexities and frictions are emerging every day as the mobile order-ahead industry continues to grow. One of the hotter flashpoints of...
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3.2KRetailSurvey: US Retailers Face Fraud, Currency Barriers In Global Online Sales
A new survey has found that the biggest obstacles hindering online retailers from doing business abroad is fraud prevention, and currency and...
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4.0KSecurity & FraudCould DoorDash Data Breach Stoke Mobile Ordering Fears?
Another day, another data breach – at least it seems that way sometimes. The latest involves DoorDash, and reportedly impacted around 4.9...
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2.8KMobile Order AheadDeep Dive: How Artificial Intelligence Makes QSRs Smarter
AI and ML are some of today’s most hotly discussed technologies, sparking both optimism about a future less reliant on human labor...
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2.9KMobile Order AheadInside Dunkin’s AI-Powered Mobile Ordering App
From adding new payment options to integrating loyalty and rewards, Dunkin' has taken many approaches to improve its mobile ordering program. But...
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5.6KMobile Order AheadHow Dunkin’ Uses AI For Order Ahead Analytics
Digital food ordering is more popular than ever, with restaurant delivery expected to grow at three times the rate of on-site dining...
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3.1KMobile Order AheadDeep Dive: How QSRs Protect Their Loyalty Programs
Rewards and loyalty programs are becoming more and more popular among QSRs looking to encourage customers to make return visits so they...
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2.9KMobile Order AheadHow Chipotle Rewards Customers, Not Hackers
Chipotle was among the first QSRs to launch mobile ordering in 2009 and recently expanded its digital offerings to include a loyalty...
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6.8KMobile Order AheadHow Chipotle Is Keeping Rewards Out Of The Hands Of Hackers
Mobile order-ahead apps are becoming more and more popular among quick-service restaurants (QSRs), and many eateries are turning to loyalty and rewards...
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5.9KQSR & MobileHow QSRs Need To Use Technology To Make Experiences Safe, Not Just Smarter
That the average experience in a quick-service restaurant (QSR) has been greatly enhanced by the addition of mobile technology is almost inarguable....
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2.5KMobile Order AheadDeep Dive: Voice Assistant Technology For Mobile Order-Ahead
Voice-activated food ordering was once limited to the realm of science fiction. Captain Jean-Luc Picard of “Star Trek: The Next Generation” was...
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8.1KMobile Order AheadHow Joe Coffee Brings Mobile Order-Ahead To Independent Coffee Shops
Mobile order-ahead and rewards programs are immense sales drivers for Starbucks, Dunkin’ and other large coffee chains. But the resources required to...
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4.8KSecurity & FraudWhat QSRs Can Learn From The 7-Eleven Japan Hack
It’s pretty much a given these days that – more or less – a business is nothing without a robust mobile experience...
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4.7KMobile Order AheadThe Rise Of The QSR Rewards Aggregator
Mobile order-ahead is showing no signs of slowing down, with restaurant delivery expected to grow three times faster than dine-in between 2018...
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6.1KFraud PreventionAI That ‘Thinks’ Like A Fraud Analyst
Businesses evolve and so does fraud. The data is out there to help separate good transactions from bad, but not all data...
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3.5KMobile Order AheadDeep Dive: How Fraud Runs Rampant In Mobile Ordering
Mobile order-ahead apps are growing more popular by the day, and restaurants are clamoring to get on board. A QSR Magazine study...
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3.9KMobile PaymentsRestaurants That Aren’t Ready For A Mobile Future Risk Losing Out
Mobile food ordering moved from niche to mainstream in just a few years. According to the new Mobile Order-Ahead Tracker, the volume...
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3.7KMobile Order AheadHow Ritual Uses Data Analytics To Help Small QSRs Compete
While large QSR chains have the resources to develop in-house loyalty and rewards programs, independent restaurants and regional chains often struggle to...
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3.4KFraud PreventionKount Launches New AI Tool To Detect Fraud
Digital fraud prevention company Kount has launched a new artificial intelligence (AI)-driven solution to enhance payments fraud prevention. The company said this...
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4.4KMobile Order AheadHow Small Restaurants Use Data Analytics To Play Big
Mobile ordering is more popular than ever. The volume of food and beverage orders placed via mobile apps grew by 130 percent...
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4.7KPayments InnovationHow QSRs Are Seizing Mobile Order-Ahead’s Mainstream Momentum
Mobile food ordering has quickly gone from niche activity to mainstream. Between 2016 and 2018, the volume of orders placed through mobile...
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2.4KMobile Order AheadHow &pizza Serves Up A Secure Mobile Ordering Experience
Quick-service restaurants rely on slick apps and generous rewards programs to get customers in the door. But no matter the incentives, a...
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4.4KMobile Order AheadHow QSRs Balance Security With A Great Order-Ahead Experience
Mobile ordering is more popular than ever. In 2018, the volume of orders placed through mobile apps went up by 130...
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4.9KRetailOnline Retailers Face New Threats From Hackers
Death, taxes and data breaches – those are perhaps the only sure things in life, and new evidence is emerging that hackers...
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3.0KMobileWhat It Takes To Succeed In Mobile Order-Ahead Apps
Mobile food ordering has become a crowded space. What was once a niche activity has transformed into commonplace behavior. The space isn’t...
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2.6KMobile Order AheadDeep Dive: How Fraudsters Swindle The Mobile Order-Ahead Industry
As is the case for all connected technologies, mobile order-ahead apps are constantly at risk for cyberattacks, which target credit card information...
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5.2KMobile Order AheadHow B.GOOD Got Good At Mobile Ordering
Mobile order-ahead apps have skyrocketed in popularity, with more than 60 percent of all digital restaurant orders placed on a mobile device....
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7.9KSecurity & FraudThe Chipotle Hack And The Troubling Trend Of Credential Stuffing
The news out of Chipotle feels a bit like déjà vu, as it’s a story we’ve all heard before. Reports have appeared...
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4.3KMobile Order AheadCosta Coffee Trials Delivery, Loyalty Program For A Faster Fix
U.K. coffee lovers can get their morning fix with a shot of delivery, thanks to a new move by Costa Coffee. In...
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7.7KMobile Order AheadHow AI Jump-Starts Delivery And Keeps Order-Ahead Secure
With mobile ordering now accounting for 60 percent of all digital orders, it has fast become the way the majority of consumers...
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4.8KMobile Order AheadBringing Order-Ahead Drinks To Theater Patrons, Drama-Free
Ticket sales are only one piece of theater revenue, and mobile order-ahead can allow patrons to buy concessions and beat lines. However,...
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9.2KMobile Order AheadKeeping Theater Order-Ahead Fraud- And Drama-Free
Six out of every 10 digital orders are now carried out via mobile app, putting the smartphone at the center of the...
