last mile

Jassy: Amazon’s GenAI Tools Could Boost Customer Experience and Profits
Jassy: Amazon’s GenAI Tools Could Boost Customer Experience and Profits
February 01, 2024  |  Earnings

Riding a huge wave of consumer holiday spending and harvesting its October Prime Big Deal Day season, Amazon delivered its highest operating income ever late...

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UPS Package Volume Drops 7.4% in ‘Difficult and Disappointing’ 2023
UPS Package Volume Drops 7.4% in ‘Difficult and Disappointing’ 2023
January 30, 2024  |  Earnings

UPS is cutting jobs and considering selling one of its businesses as shipping volumes decline. The shipping giant will eliminate 12,000 positions — chiefly full-time and part-time...

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Amazon Innovation Fund Targets Autonomous Vehicles, Last-Mile Tech in 2024
Amazon Innovation Fund Targets Autonomous Vehicles, Last-Mile Tech in 2024
January 17, 2024  |  Amazon Investments

Amazon’s $1 billion Industrial Innovation Fund will target new industries and geographies for 2024. “Our vision to help accelerate automation and supply chain innovation continues to be a key priority...

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Sway Raises $19.5 Million to Enable ‘Customer-Centric’ Delivery and Returns 
Sway Raises $19.5 Million to Enable ‘Customer-Centric’ Delivery and Returns 
January 11, 2024  |  Investments

Sway, formerly known as ReturnMates, has rebranded and raised $19.5 million in a Series A round to build a “customer-centric” delivery and returns platform.  The...

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HelloFresh Launches In-House Fleet Delivery Service
HelloFresh Launches In-House Fleet Delivery Service
November 14, 2023  |  Delivery

Meal kit company HelloFresh is now in the last-mile delivery business. The company announced Tuesday (Nov. 14) that its company-managed fleet is now operating in 19 major metropolitan areas....

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Shippo and Cover Genius Launch Insurance Solution for eCommerce Merchants
Shippo and Cover Genius Launch Insurance Solution for eCommerce Merchants
October 24, 2023  |  eCommerce

Shipping platform Shippo and InsurTech Cover Genius have joined forces to introduce an insurance solution for eCommerce merchants and ensure a positive shipping experience for their customers. The...

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Bringg Unveils Last-Mile Delivery Tool ROAD
Bringg Unveils Last-Mile Delivery Tool ROAD
October 10, 2023  |  Delivery

Delivery management platform Bringg has debuted a tool to streamline last-mile delivery. The company’s ROAD offering, announced Tuesday (Oct. 10), is designed to help companies “mitigate the risk of...

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Mailboxes Get Smart With AI to Smooth Last-Mile Delivery
Mailboxes Get Smart With AI to Smooth Last-Mile Delivery
September 26, 2023  |  Delivery

An estimated 1.7 million packages are stolen each day in the U.S.  And that number spikes around eCommerce events and major holidays, representing billions of...

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FedEx’s Volume Pressures Point to Spending Shifts and Amazon’s Fulfillment Dreams 
FedEx’s Volume Pressures Point to Spending Shifts and Amazon’s Fulfillment Dreams 
September 22, 2023  |  Delivery

Wall Street’s focus on FedEx has been trained on cost cutting, and as we profiled here in the immediate wake of earnings, investors have cheered the...

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