Loyalty programs have been a mainstay in quick-service restaurants’ (QSRs) tool kits. Research suggests that given the enormous competition in the industry, however, free food...
While the coronavirus crisis certainly accelerated the drive toward digital, the mid-market’s commerce digitization push was well underway before the pandemic hit. Corporate buyers are...
Salesforce is rolling out a new product to let B2C and B2B companies easily add loyalty programs at a time when the company says online...
The digital-first economy was the story of 2020, but for many successful companies it wasn’t a complete surprise. It was an acceleration. It was a...
Nike showed in its latest earnings report that the sportswear giant is “just doing it” when it comes to three of the COVID-19 era’s hottest...
The pandemic has upended how we order meals at restaurants, how we pay and, ultimately, how we eat. These transformational shifts are, in turn, affecting...
The direct connection between consumer packaged goods (CPG) and the gaming business continues to strengthen. In fact, this week they became inseparable, because Mtn Dew...
In the face of the global pandemic, restaurant chains have had to alter their service operations to accommodate social distancing requirements and the new normal...