Sections
McDonald’s
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1.1KMobileWhat It Takes To Succeed In Mobile Order-Ahead Apps
Mobile food ordering has become a crowded space. What was once a niche activity has transformed into commonplace behavior. The space isn’t...
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1.4KRetailWhen Loyalty Is The Key Differentiator For QSR Apps
With the help of mobile order-ahead technology, diners can make their selections at quick-service restaurants (QSRs) before stepping into a physical location....
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3.9KDeliveryMcDonald’s Bails On Uber Eats Exclusivity Deal
McDonald’s is looking to make more money for its franchisees by renegotiating the terms of its exclusive delivery deal with Uber Eats,...
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3.4KDigital PaymentsAlipayHK And McDonalds Hong Kong Team Up For In-App Payment
AlipayHK, a mobile payment system in Hong Kong, has partnered with McDonald’s to offer payment on the McDonald’s app on smartphones, the...
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2.4KRetailMcDonald’s Curtails Late-Night Menu
In a move that could lead to faster service and make it easier for staff to work the night shift, McDonald’s is...
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3.7KRetailRetail Pulse: Domino’s Opens 10,000th International Store; McDonald’s Buys Dynamic Yield
American quick-service restaurants (QSRs) are growing in markets around the world that are thousands of miles away from the United States. News...
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3.6KRetailWhy Restaurants Are All In On Kiosks, AI Tech
To present brands that allow them to stand out from retail competitors, merchants in the hospitality space are turning to innovations. The...
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3.8KInnovationQSRs Get Smarter With The Help Of AI
Back in the day fast food and other QSR operations were not exactly known as centers of cutting-edge technology. Now QSR operations...
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6.1KPartnerships / AcquisitionsMcDonald’s Buys AI-Personalization Company Dynamic Yield
Dynamic Yield, the artificial intelligence powered personalization platform operator, announced it is being acquired by fast-food chain McDonald’s. In a blog post,...
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5.5KRetailWhy Brick-And-Mortar Merchants Are Tapping Into Unattended Retail
To help meet customer expectations in the digital age, retailers have to know who their shoppers are and what they want. While...
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3.6KRetailTaco Bell: Kiosks, The Ticket To QSR Order Customization
To help modernize its restaurants and provide new ordering experiences to its diners, Taco Bell is bringing new technology into its brick-and-mortar...
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5.3KResTechUS Restaurants Face Tough 2019
U.S. restaurant chains dealt with slow-growing sales and lower demand among consumers during 2018 — and more pain is expected in the...
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4.7KRetail2018 Recap: The Year In ResTech Innovations
It has been a year of innovations for quick-service restaurants (QSRs), with chains rolling out new digital technologies to help diners order...
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3.9KRetailFive Ways QSRs Are Driving Digital Innovation
New technology continues to change the way consumers order and pay for quick-service restaurant (QSR) food: Kiosks and online ordering, among other...
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3.2KRetailQSRs Serve Diners With Mobile Innovation
Diners are embracing connected devices in their everyday lives, especially when it comes to food. To order meals from their favorite quick-service...
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4.5KB2B PaymentsFleetcor Beats The Street In Q3, Launches McDonald’s Contactless Payments Collab
Commercial fleet payments solution provider Fleetcor once again beat Wall Street expectations when it reported its 2018 third quarter earnings data Tuesday...
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4.8KRetailMcDonald’s Beats Q3 Estimates Amid Kiosk, Delivery Initiatives
With kiosks and delivery services helping to boost check sizes, among other factors, McDonald’s beat earnings and revenue estimates for the third...
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2.7KRetailMcDonald’s McGold Card Promotes Online Ordering
To help drive customers to its online ordering system, McDonald’s is rolling out a free food “for life” promotion. The winner will score...
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4.9KDeliveryStarbucks-Alibaba Deal Does Coffee Runs In Reverse
Talk about interesting delivery mashups: Starbucks and Alibaba partner to enable the delivery of Starbucks products to Chinese consumers as part of...
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3.2KRetailRetail Pulse: Brookstone Files For Bankruptcy; Kroger Launches New Delivery Service
Brookstone, a specialty retailer known for massage chairs and gadgets, used to be a must-see mall retailer. But shopping malls aren’t nearly...
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3.6KRetail
McDonald’s ‘MacCoin’ Promotion Celebrates A Milestone
To celebrate the 50th anniversary of the Big Mac, McDonald’s is rolling out a MacCoin. The coin will be available to customers...
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4.0KRetailWhy Publicity Stunts Go Wrong So Easily
When planning a large-scale marketing push or publicity stunt, it can be easy to overlook the fact that getting attention is hard,...
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7.9KRetailSelf-Service Kiosks Boost Consumer Spending By 30 Percent
With the introduction of kiosks, quick-service restaurants (QSRs) are speeding up the traditional ordering process. But these devices can do more than...
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11.0KPayments InnovationAmazon Restaurants, Big Threat Or Essential Lifeline?
The restaurant industry today is a study in contradictions. Census data tells us that roughly 44 percent of what consumers spend on...
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3.5KRetailTime To Write The Obituary For The Fast Food Worker?
The future is coming to McDonald’s and, according to recent reports, that future is going to look a lot like self-service order kiosks....
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11.4KResTechIntroducing Chicken McChoices: McDonald’s Gets Aggressive On Kiosk Strategy
McDonald’s has not had an easy road. It had to continually rebrand itself to keep up with changing consumer sensibilities around health....
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4.3KNewsFive At Five: McDonald’s, Uber Eats Team Up For Breakfast
Welcome to Five at Five, your late look at the payments and commerce news you might have missed. Today’s stories focus on...
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2.9KDeliveryMcDonald’s Testing Out Breakfast Catering In Florida
McDonald’s is testing out a breakfast catering service in Central Florida in an attempt to compete with eateries like Panera Bread. According...
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5.0KMobile Order AheadQSR Customers Ordering Meals Via Smartphone On The Rise
Philz Coffee added a new way for consumers to skip the counter in March by adding a new order-ahead mobile app — with...
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6.7KMobile Order AheadTRENDING: Chipotle’s CIO On A Decade Of Mobile Order-Ahead
Rarely are the first ideas the brightest. Thomas Edison, for one, claimed to have found 10,000 ways not to make a lightbulb...
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3.8KNewsFive At Five: Birchbox’s Buyer And Robot-Prepared Pizza
Welcome to Five at Five, your late look at some of the freshest payments news of the day. Today’s stories include details...
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4.7KRetail
Retailers Look To Digital Technologies After Beating The Street
Retailers and retail landlords are reporting strong first-quarter earnings results, beating analysts’ expectations in many cases. Buoyed by strong consumer spending and its...
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3.7KRetailCostco Serves Up Robot-Prepared Pizza
Costco features pizza on its list of food-court offerings, but these pies are now made with the help of automation. A mechanical saucing process...
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3.9KNewsFive At Five: Mastercard Makes A Biometric Bet
Welcome to Five at Five, your late look at some of the freshest payments news of the day. Today’s stories include a...
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3.6KEarningsHigher US Spending Marks McDonald’s Results, Hints At Resilient Consumer
Think of it as a measure of the economy, rendered in meat, bread, pickles and ketchup. Cheese too, if you like. The...
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6.6KRetailIn-Store Kiosks A Sign Of QSR Innovation
There’s a rule of thumb at fast food and quick-serve restaurants (QSR): a seven-second reduction in customer wait time results in an...
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4.3KRetailQSRs Ramp Up Mobile Order-Ahead Offerings
Consumers want their morning cup of joe, but they don’t want to wait on line. With mobile ordering at quick-service restaurants (QSRs)...
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4.3KRetailBurger King Fuels Restaurant Brands’ First-Quarter Sales Growth
Restaurant Brands International posted strong first-quarter results, buoyed by strong sales growth at Burger King. The quick-service restaurant (QSR) chain reported system-wide...
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2.1KRetailMcDonald’s Will Open 200 Restaurants In Nordic Region
McDonald’s will open 200 restaurants in the Nordic region over the next 10 years, as well as begin home deliveries this year...
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7.5KRetailHow Gift Certificates Evolved From Paper To Wearables
In the 1930s, gift certificates made their debut at major department stores. But they weren’t available to everyone. Clerks were told to...
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3.3KRetailCounting Out The Green On St. Patrick’s Day
Irish Americans outnumber the Irish of Ireland by quite a lot. There are 4.7 million people in Ireland and about 33 million...
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11.2KRetailWhat The $1B Kiosk Industry Can Do For Hotels And Restaurants
Kiosks aren’t just for selling tickets or providing customers with another way to order a meal. They can personalize the guest experience...
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5.4KRetailRestaurants Take On Digital Innovation With Mobile Ordering And Payments
It’s a big job to bring restaurant dining and ordering options to consumers who may use multiple digital channels. To keep up...
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3.9KRestaurant RoundupQSRs Battle For US Sales With Online Delivery And Payments
Taco Bell is living más as it pulls ahead of Burger King as the fourth-largest quick-service restaurant (QSR) brand with new delivery...
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5.2KRetailMcDonald’s To Ship 20 Million More Packs Of Szechuan Sauce
If you’re going to ride a pop culture trend, you’ve got to ride it full send — and that’s why McDonald’s says...
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6.4KRetailQuick-Service Restaurants (QSRs) Use In-Store Promotions And Events For A Competitive Edge
For nearly three decades, customers of McDonald’s have been able to buy burgers, fries and chance to play an in-house game of...
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2.1KResTechGrubhub Diners Want Sliders. White Castle Delivers.
Harold and Kumar don’t have to go to White Castle anymore — White Castle will come to them. The iconic Midwestern burger chain...
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6.9KRetailChick-fil-A And The Power Of Payments Innovation
Is Chick-fil-A the nation’s most beloved fast food chain? It’s a contentious question. According to Foursquare, the answer is yes. Unsurprisingly, fast...
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4.9KRetailDunkin’ Donuts Bets On Discounts In Breakfast Battle
Dunkin’ Donuts, in an attempt to increase the company’s share of a competitive breakfast market, plans to expand the number of discounts...
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6.7KB2B Payments
McDonald’s Owners Settle PA Payroll Card Class Action
McDonald’s franchise owners in Pennsylvania have settled a lawsuit filed in 2015 over their use of payroll cards, news reports on Wednesday (Oct. 25)...
