Sections
McDonald’s
-
2.4KRetailTaco Bell: Kiosks, The Ticket To QSR Order Customization
To help modernize its restaurants and provide new ordering experiences to its diners, Taco Bell is bringing new technology into its brick-and-mortar...
-
4.1KResTechUS Restaurants Face Tough 2019
U.S. restaurant chains dealt with slow-growing sales and lower demand among consumers during 2018 — and more pain is expected in the...
-
3.3KRetail2018 Recap: The Year In ResTech Innovations
It has been a year of innovations for quick-service restaurants (QSRs), with chains rolling out new digital technologies to help diners order...
-
2.8KRetailFive Ways QSRs Are Driving Digital Innovation
New technology continues to change the way consumers order and pay for quick-service restaurant (QSR) food: Kiosks and online ordering, among other...
-
2.9KRetailQSRs Serve Diners With Mobile Innovation
Diners are embracing connected devices in their everyday lives, especially when it comes to food. To order meals from their favorite quick-service...
-
3.8KB2B PaymentsFleetcor Beats The Street In Q3, Launches McDonald’s Contactless Payments Collab
Commercial fleet payments solution provider Fleetcor once again beat Wall Street expectations when it reported its 2018 third quarter earnings data Tuesday...
-
3.8KRetailMcDonald’s Beats Q3 Estimates Amid Kiosk, Delivery Initiatives
With kiosks and delivery services helping to boost check sizes, among other factors, McDonald’s beat earnings and revenue estimates for the third...
-
2.5KRetailMcDonald’s McGold Card Promotes Online Ordering
To help drive customers to its online ordering system, McDonald’s is rolling out a free food “for life” promotion. The winner will score...
-
4.1KDeliveryStarbucks-Alibaba Deal Does Coffee Runs In Reverse
Talk about interesting delivery mashups: Starbucks and Alibaba partner to enable the delivery of Starbucks products to Chinese consumers as part of...
-
2.6KRetailRetail Pulse: Brookstone Files For Bankruptcy; Kroger Launches New Delivery Service
Brookstone, a specialty retailer known for massage chairs and gadgets, used to be a must-see mall retailer. But shopping malls aren’t nearly...
-
3.2KRetail
McDonald’s ‘MacCoin’ Promotion Celebrates A Milestone
To celebrate the 50th anniversary of the Big Mac, McDonald’s is rolling out a MacCoin. The coin will be available to customers...
-
3.5KRetailWhy Publicity Stunts Go Wrong So Easily
When planning a large-scale marketing push or publicity stunt, it can be easy to overlook the fact that getting attention is hard,...
-
6.5KRetailSelf-Service Kiosks Boost Consumer Spending By 30 Percent
With the introduction of kiosks, quick-service restaurants (QSRs) are speeding up the traditional ordering process. But these devices can do more than...
-
10.1KPayments InnovationAmazon: QSRs’ Big Threat Or Essential Lifeline?
The restaurant industry today is a study in contradictions. Census data tells us that roughly 44 percent of what consumers spend on...
-
3.0KRetailTime To Write The Obituary For The Fast Food Worker?
The future is coming to McDonald’s and, according to recent reports, that future is going to look a lot like self-service order kiosks....
-
9.6KResTechIntroducing Chicken McChoices: McDonald’s Gets Aggressive On Kiosk Strategy
McDonald’s has not had an easy road. It had to continually rebrand itself to keep up with changing consumer sensibilities around health....
-
3.6KNewsFive At Five: McDonald’s, Uber Eats Team Up For Breakfast
Welcome to Five at Five, your late look at the payments and commerce news you might have missed. Today’s stories focus on...
-
2.6KDeliveryMcDonald’s Testing Out Breakfast Catering In Florida
McDonald’s is testing out a breakfast catering service in Central Florida in an attempt to compete with eateries like Panera Bread. According...
-
4.2KMobile Order AheadQSR Customers Ordering Meals Via Smartphone On The Rise
Philz Coffee added a new way for consumers to skip the counter in March by adding a new order-ahead mobile app — with...
-
5.9KMobile Order AheadTRENDING: Chipotle’s CIO On A Decade Of Mobile Order-Ahead
Rarely are the first ideas the brightest. Thomas Edison, for one, claimed to have found 10,000 ways not to make a lightbulb...
-
3.2KNewsFive At Five: Birchbox’s Buyer And Robot-Prepared Pizza
Welcome to Five at Five, your late look at some of the freshest payments news of the day. Today’s stories include details...
-
4.2KRetail
Retailers Look To Digital Technologies After Beating The Street
Retailers and retail landlords are reporting strong first-quarter earnings results, beating analysts’ expectations in many cases. Buoyed by strong consumer spending and its...
-
3.3KRetailCostco Serves Up Robot-Prepared Pizza
Costco features pizza on its list of food-court offerings, but these pies are now made with the help of automation. A mechanical saucing process...
-
3.7KNewsFive At Five: Mastercard Makes A Biometric Bet
Welcome to Five at Five, your late look at some of the freshest payments news of the day. Today’s stories include a...
-
3.1KEarningsHigher US Spending Marks McDonald’s Results, Hints At Resilient Consumer
Think of it as a measure of the economy, rendered in meat, bread, pickles and ketchup. Cheese too, if you like. The...
-
5.9KRetailIn-Store Kiosks A Sign Of QSR Innovation
There’s a rule of thumb at fast food and quick-serve restaurants (QSR): a seven-second reduction in customer wait time results in an...
-
3.7KRetailQSRs Ramp Up Mobile Order-Ahead Offerings
Consumers want their morning cup of joe, but they don’t want to wait on line. With mobile ordering at quick-service restaurants (QSRs)...
-
3.7KRetailBurger King Fuels Restaurant Brands’ First-Quarter Sales Growth
Restaurant Brands International posted strong first-quarter results, buoyed by strong sales growth at Burger King. The quick-service restaurant (QSR) chain reported system-wide...
-
1.8KRetailMcDonald’s Will Open 200 Restaurants In Nordic Region
McDonald’s will open 200 restaurants in the Nordic region over the next 10 years, as well as begin home deliveries this year...
-
7.2KRetailHow Gift Certificates Evolved From Paper To Wearables
In the 1930s, gift certificates made their debut at major department stores. But they weren’t available to everyone. Clerks were told to...
-
3.1KRetailCounting Out The Green On St. Patrick’s Day
Irish Americans outnumber the Irish of Ireland by quite a lot. There are 4.7 million people in Ireland and about 33 million...
-
10.1KRetailWhat The $1B Kiosk Industry Can Do For Hotels And Restaurants
Kiosks aren’t just for selling tickets or providing customers with another way to order a meal. They can personalize the guest experience...
-
4.9KRetailRestaurants Take On Digital Innovation With Mobile Ordering And Payments
It’s a big job to bring restaurant dining and ordering options to consumers who may use multiple digital channels. To keep up...
-
3.7KRestaurant RoundupQSRs Battle For US Sales With Online Delivery And Payments
Taco Bell is living más as it pulls ahead of Burger King as the fourth-largest quick-service restaurant (QSR) brand with new delivery...
-
4.8KRetailMcDonald’s To Ship 20 Million More Packs Of Szechuan Sauce
If you’re going to ride a pop culture trend, you’ve got to ride it full send — and that’s why McDonald’s says...
-
5.8KRetailQuick-Service Restaurants (QSRs) Use In-Store Promotions And Events For A Competitive Edge
For nearly three decades, customers of McDonald’s have been able to buy burgers, fries and chance to play an in-house game of...
-
1.9KResTechGrubhub Diners Want Sliders. White Castle Delivers.
Harold and Kumar don’t have to go to White Castle anymore — White Castle will come to them. The iconic Midwestern burger chain...
-
6.1KRetailChick-fil-A And The Power Of Payments Innovation
Is Chick-fil-A the nation’s most beloved fast food chain? It’s a contentious question. According to Foursquare, the answer is yes. Unsurprisingly, fast...
-
4.6KRetailDunkin’ Donuts Bets On Discounts In Breakfast Battle
Dunkin’ Donuts, in an attempt to increase the company’s share of a competitive breakfast market, plans to expand the number of discounts...
-
6.0KB2B Payments
McDonald’s Owners Settle PA Payroll Card Class Action
McDonald’s franchise owners in Pennsylvania have settled a lawsuit filed in 2015 over their use of payroll cards, news reports on Wednesday (Oct. 25)...
-
8.5KRetailSzechuan Sauce, Stabbings And The McDonald’s Promotion That Went Way Wrong
There is perhaps a possible world where McDonald’s rereleased its Szechuan McNugget dipping sauce from the 1990s promotion of the movie “Mulan”...
-
4.3KRetailWould You Like Fries With That Shirt?
As Americans celebrate Labor Day, it’s a time to relax from work, lie by the pool and throw some burgers and chicken...
-
7.6KResTechQSRs Recovering From Food Scares – Can It Be Done?
In the restaurant business, dirty hands are a deal-breaker. Just ask Chipotle, which has been subpoenaed after the most recent norovirus outbreak...
-
5.5KTech CenterTech Center: Pittsburgh Takes On Tech
Pittsburgh has contributed a plethora of everyday items and services that many may take for granted. The city’s contributions to the country...
-
4.6KRetail
McDonald’s Earnings Deep Fry Wall Street Expectations
“The [McDonald’s] brand is about fun. We really create delicious ‘feel-good’ moments for everybody that are also light hearted.” That was McDonald’s VP of...
-
3.9KResTechBlueCats Kills A Dozen Birds With One Stone For Restaurateurs
Nobody likes getting cold food delivered to their restaurant table. Wait staff do the best they can, but it’s not always easy...
-
6.7KResTechTaking A Bite Out Of Smart Self-Serve Kiosk Trend
Picture this: a customer walks into a café. The barista recognizes her face and asks if she’d like the usual. No need...
-
10.9KResTechHow IoT And The Cloud Can Save A Restaurant
There’s a lot more to running a restaurant than making good food and serving it with a smile — and no, we don’t...
-
3.7KRetailUK Gets McDonald’s Food Delivery Via UberEats
People in the London, Leeds and Nottingham area of the U.K. will soon be “lovin’ it” from the comfort of their own...
-
3.6KRetailDirect To Consumer: Surviving The Digital Retail Revolution
There’s no question about it — today’s retail landscape is undergoing a digital revolution. With the online world enabling individuals to more easily...
