McDonald’s

Fast-Food Chains Order Up AI Despite Early Missteps
Fast-Food Chains Order Up AI Despite Early Missteps
March 05, 2025  |  Artificial Intelligence

The fast food industry is stepping up its adoption of artificial intelligence (AI) and automation, with market stalwarts including McDonald’s, Yum! Brands and Wendy’s expanding their...

READ MORE >
McDonald’s Sees Boost in Loyalty Amid Challenges in Q4 Earnings
McDonald’s Sees Boost in Loyalty Amid Challenges in Q4 Earnings
February 10, 2025  |  Earnings

While McDonald’s fourth-quarter earnings, released Monday (Feb. 10), “did not meet our expectations,” according to CEO Chris Kempczinski, customer loyalty was a bright spot amid a...

READ MORE >
Restaurant Sector Eager to Say Goodbye to Rough Year
Restaurant Sector Eager to Say Goodbye to Rough Year
November 17, 2024  |  Consumer Insights

The restaurant industry is reportedly eager to move beyond a difficult 2024. Get the Full Story Complete the form to unlock this article and enjoy...

READ MORE >
McDonald’s Says Geofencing Technology Helps Boost Customer Satisfaction
McDonald’s Says Geofencing Technology Helps Boost Customer Satisfaction
November 08, 2024  |  Restaurant innovation

McDonald’s reportedly improved customer satisfaction scores and reduced customer wait times by using geofencing technology to streamline the mobile ordering process. Get the Full Story...

READ MORE >
Data-Driven Dining: How McDonald’s, Chipotle and Chili’s Are Tapping Data to Fill Consumer Needs
Data-Driven Dining: How McDonald’s, Chipotle and Chili’s Are Tapping Data to Fill Consumer Needs
November 04, 2024  |  Restaurant innovation

In the current landscape of fast-food and casual dining, brands like McDonald’s, Chipotle, and Chili’s are adapting to changing consumer preferences with value, innovation and...

READ MORE >
McDonald’s To Experiment With ‘Digital Ordering Stations’
McDonald’s To Experiment With ‘Digital Ordering Stations’
September 11, 2024  |  Unattended Retail

McDonald’s is reportedly launching a series of digital ordering stations that provide cashierless checkout options. Get the Full Story Complete the form to unlock this...

READ MORE >
Report: Hackers Seized McDonald’s Instagram Account for ‘Rug Pull’ Scam
Report: Hackers Seized McDonald’s Instagram Account for ‘Rug Pull’ Scam
August 21, 2024  |  Security & Fraud

McDonald’s reportedly suffered a hack of its Instagram account Wednesday (Aug. 21), with the hackers claiming they used the fast-food giant’s account to promote a...

READ MORE >
As If: Retail Brands Revive the ’90s With Nostalgic Classics
As If: Retail Brands Revive the ’90s With Nostalgic Classics
August 17, 2024  |  Retail

Seizing on millennials’ nostalgia, retail brands are bringing the ’90s back, reintroducing iconic products and styles that defined a generation. Get the Full Story Complete...

READ MORE >
98% of Financially Strained Restaurant Customers Are Cutting Back
98% of Financially Strained Restaurant Customers Are Cutting Back
August 12, 2024  |  Consumer Insights

As consumers bear the burden of inflation, PYMNTS Intelligence reveals that nearly all individuals living paycheck to paycheck are making trade-offs when it comes to...

READ MORE >