Sections
McDonald’s
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Mobile Order AheadDeep Dive: The Power Of Data Analytics And AI For...
Harnessing consumers’ digital information is critical to the success of any business, and data...
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RetailMcDonald’s Banks On Bakery To Beef Up Breakfast Sales
It’s been nearly 50 years since McDonald’s started serving up breakfast as part of...
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RetailMcDonald’s, Burger King And Other QSRs Celebrate National Cheeseburger Day...
In case you missed it, Google and Apple were enveloped by a teensy scandal of sorts back in...
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Faster PaymentsDeep Dive: Adapting Worker Payments To The On-Demand Era
Some accounts say Roman soldiers were periodically paid for their labors in salt, and...
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EarningsMcDonald’s Q2 Revenues Fall By Nearly One-Third
McDonald’s said on Tuesday (July 28) that its revenue fell 30 percent for the...
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RetailMcDonald's To Make Face Coverings Mandatory For US Customers
As it follows in the footsteps of Walmart Inc. and others that have declared...
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RetailDigital Initiatives Help QSRs Survive A Q2 Earnings Famine
A quick look at some recent earnings reports illustrates how digital innovation is softening the COVID-19...
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Restaurant innovationCheckers And Rally’s: How The Drive-Thru Is Changing QSR Loyalty...
Loyalty programs with enticing incentives have always served as an effective tool for helping...
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EarningsMcDonald’s Reports Sales Slipped In May
All but 5 percent of McDonald’s restaurants are open, but that has done little...
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EarningsWhat McDonald’s Figures Tell Us About Restaurants' Road To Recovery
As the world’s largest quick-service restaurant (QSR) chain, McDonald’s has unsurprisingly been hit hard...
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RetailMcDonald's Readies For Reopening
McDonald’s Corp. has provided its restaurant owners with a 59-page dine-in reopening guide that...
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CryptocurrencyStarbucks Among 19 Firms Trialing China’s Digital Yuan
The People’s Bank of China (PBOC) is launching a pilot program to trial its...
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CoronavirusCOVID-19 Update: JPMorgan Chase Works To Bring Staffers Back Onsite;...
Businesses from banks to quick-service restaurants (QSRs) are taking steps to bring workers and...
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Mobile Order AheadDeep Dive: How QSRs Can Prevent ATOs With MFA, AI
There is a multitude of fraud concerns that keep quick-service restaurant (QSR) owners up...
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CoronavirusMcDonald's, Franchisees At Odds Over Deferred Fees, Worker Protection
McDonald’s Corp. put a kibosh on a request by its more than 1,600 franchisees...
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RetailMcDonald's Sales Drop; CEO Takes 50 Pct. Pay Cut
Not surprisingly, McDonald’s Corp. posted a dive in sales for the first quarter as...
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CoronavirusFood Focus Shifts To Takeout, Delivery; McDonald's, Doordash To Help...
The dining industry — from quick-service restaurants (QSRs) to on-demand delivery platforms — is...
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Data DiveData Dive, The Bad, The Worse And The Ugly Edition:...
There was lots to watch in the world of payments and commerce last week,...
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DeliveryJust Eat To Rival Uber Eats For McDonald’s UK Orders
Delivery service Uber Eats no longer has exclusive rights to McDonald’s deliveries in the...
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InternationalChinese Consumers Shut Their Wallets In Face Of Coronavirus
Businesses in China are bracing for the fallout from the coronavirus outbreak, causing both...
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Restaurant innovationSmart Kiosks: The Key To QSR Loyalty?
It’s among the most successful businesses in human history, but even mighty McDonald’s can...
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Restaurant innovationCustomer-Facing Technologies Spice Up The QSR Space
Three words are driving dramatic technological changes in the fast food space: quality, convenience...
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Commerce ConnectedThis Week In Payments: Feeding The Hunger For Innovation, Sometimes...
The payments and commerce ecosystem got busy getting busy this week as the first...
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Restaurant innovationMcDonald’s Continues Digital Push With Dedicated Team
McDonald’s, with an increasing focus on digital initiatives and new technologies to sell food,...
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RetailWhy QSRs Are Growing Digital Investments With Mobile, Partnerships
As consumers can have their favorite foods delivered to them with a tap of...
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Restaurant innovationDeep Dive: Serving Up Better Customer Service With Enhanced CRM
Almost everyone has experienced a quick food run that turned into a 45-minute ordeal,...
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Restaurant innovationInside Chipotle’s Decade Of Digital-First Ordering Innovation
A convenient and seamless ordering experience from online and mobile channels is essential for...
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CashMcDonald’s Kiosks Useless To 8.4M Unbanked US Households
Fast food giant McDonald’s is facing backlash over its push to install touch-screen kiosks...
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Restaurant innovationNew Formats Deliver For Food Ordering
For quick-service restaurants (QSRs), tried and true practices might not be cutting it anymore....
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RetailWhy The QSR Drive-Thru Is Fueling Retail Innovation
Retail technology is undergoing big changes in the restaurant world, and that includes the...
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Restaurant innovationTrending: Malibu Poke Gets Personal With Facial Recognition To Order,...
U.S. consumers are increasingly turning to digital technology to place food orders. A recent...
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PersonnelMcDonald’s CEO Ousted Over Relationship With Staffer
McDonald’s has fired its chief executive officer because of a consensual relationship he had...
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RetailWhy Mobile Order-Ahead Is A Sure Bet For Most QSRs
If Q3 2019 quick-service restaurant (QSR) earnings are any indication, restaurants’ rush to digital...
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EarningsChipotle Drives Digital To Q3 Wins
Get ready for more digital drive-throughs in the world of quick-service restaurants (QSRs). That...
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RetailMcDonald’s Misses Q3 Earnings Estimates Amid Delivery Push
As the quick-service restaurant (QSR) company aims to bring in more diners, McDonald’s is reaching...
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Mobile Order AheadDeep Dive: How Artificial Intelligence Makes QSRs Smarter
AI and ML are some of today’s most hotly discussed technologies, sparking both optimism...
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RetailVoice Recognition Could Take A Bigger Role In Retail
Voice recognition could soon play a bigger role in retail — especially in the world...
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RetailRetail Pulse: Target Prepares For Holiday Orders; McDonald’s To Acquire...
Brick-and-mortar retailers are doubling down on digital as they look to staff their stores...
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Restaurant innovationMobile Loyalty Success Hinges On More Than Just Points
Last week, Grubhub announced its new loyalty program, a rewards aggregator called “Perks.”...
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McDonald's To Acquire Conversational Tech Company Apprente
To grow its presence in the Bay Area and integrate teams with advanced technology...
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DeliveryGrubhub Partners With McDonald’s In NYC
McDonald’s and Grubhub have announced a new partnership to begin expanding McDelivery to approximately...
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Automated RetailTrending: The New Face Of Kiosk Retail
Supermarkets are turning to automated solutions to help them meet customers’ demands for rapid...
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Merchant InnovationQSRs Supersize Their Digital Ante
The second quarter of 2019 showed that the QSR digital and mobile innovation push...
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RetailMcDonald's Sales Grow Globally With Digital Efforts
With new digital ordering capabilities and store improvements, McDonald’s said sales grew globally in...
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Partnerships / AcquisitionsMcDonald’s Ends Exclusive Deal With Uber Eats; Starts DoorDash Partnership
McDonald’s has added DoorDash as a delivery partner, ending its exclusivity with Uber Eats,...
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RetailMajor Restaurant Chains Push For Lower Delivery Rates
In an online food delivery service market that is becoming more crowded, some of...
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BrexitWhen Brexit Literally Turned Into A Food Fight
Usually, when a situation is described as a food fight, the term is used...
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MobileWhat It Takes To Succeed In Mobile Order-Ahead Apps
Mobile food ordering has become a crowded space. What was once a niche activity...
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RetailWhen Loyalty Is The Key Differentiator For QSR Apps
With the help of mobile order-ahead technology, diners can make their selections at quick-service...
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DeliveryMcDonald’s Bails On Uber Eats Exclusivity Deal
McDonald’s is looking to make more money for its franchisees by renegotiating the terms...
