What was once high-tech and novel now has become commonplace. Rewards programs, mobile order-ahead and any number of consumer-facing activities have become contactless and streamlined....
It’s time to bring the curtain down on “security theater.” You’ve been an actor, perhaps, on that stage — and no bit player, either. Pindrop...
Payments executives and chief financial officers want more from their business payments than just making them digital: They expect an experience that mimics the ease...
The paper check remains stubbornly entrenched in daily life, eschewed by consumers but still a mainstay of business payments. However, a carrot-and-stick approach can optimize...
The old financial services landscape used to be divided between the traditional financial institutions (FIs) and the FinTechs, locked in a battle for customer loyalty...
In 2022, customers don’t think in terms of siloed channels. They think in terms of shopping — and they want to move fluidly between the...
There are promises made in commerce — unspoken promises that are too often broken, inadvertently, in the digital age. Businesses have pledged to deliver high-quality...
As the popularity of buy now, pay later (BNPL) continues to grow, the industry is getting a clearer glimpse into the spectrum of users who...