Pandenomics®

The impact of the COVID-19 global pandemic on consumer and merchant behavior and the shift to a digital-first world. Pandenomics® is a research and analytic framework for measuring the shift away from the physical world to a digital-first experience and for profiling the characteristics of these digital shifters as consumers place an increasing priority on preserving their health and safety as a result of COVID-19, and that of their family and loved ones, on the decisions they make about doing business in the physical world.

How Hot Head Burritos Is Addressing COVID-19 By Reassessing Customer Experience

How Hot Head Burritos Is Addressing COVID-19 By Reassessing Customer Experience
How Hot Head Burritos Is Addressing COVID-19 By Reassessing Customer Experience
June 19, 2020  |  ResTech

Bringing back guests who’ve had a less-than-satisfactory restaurant experience has taken a whole new level of importance during the COVID-19 outbreak. In this month’s Order...

READ MORE >
How Fake Reviews Undermine Restaurants’ COVID-19 Responses
How Fake Reviews Undermine Restaurants’ COVID-19 Responses
June 15, 2020  |  Mobile Order Ahead

A third of consumers refuse to order from a restaurant that rates less than four stars on online review websites. Too often, unfortunately, reviews listed...

READ MORE >
How The COVID-19 Pandemic Is Driving Remote Online Notarization’s Adoption
How The COVID-19 Pandemic Is Driving Remote Online Notarization’s Adoption
June 10, 2020  |  Authentication

House hunters have been able to virtually tour prospective properties for years, but ID verification mandates in different states still often required in-person real estate...

READ MORE >
The EU’s COVID-19 Contactless Limit — Too Little, Too Late?
The EU’s COVID-19 Contactless Limit — Too Little, Too Late?
June 05, 2020  |  Bank Regulation

Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required....

READ MORE >
Deep Dive: How The COVID-19 Pandemic Is Pushing Digital Healthcare Disbursements Adoption
Deep Dive: How The COVID-19 Pandemic Is Pushing Digital Healthcare Disbursements Adoption
June 04, 2020  |  Disbursements

Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required....

READ MORE >