Consumers who are seeking to avoid exposing themselves or others to COVID-19 are turning to eCommerce where possible and are demanding touch-free ways to pay...
In disasters of the recent past there has been a marked shift away from credit toward debit. Households and even small and medium-sized businesses (SMBs)...
The COVID-19 pandemic and safety measures taken to slow the virus’s spread have overturned consumers’ daily lives, including what they are buying and which payment...
Consumers’ financial priorities are shifting, and staying relevant means helping customers stay financially afloat and gird against the next crisis, says Tim Hong, chief product...
The COVID-19 pandemic has prompted consumers and merchants to reconsider the mechanism that they use for handling in-person transactions, with many concerned that the virus...
Among the fascinating findings in PYMNTS’ ongoing surveys of Main Street SMBs during the pandemic is this: A majority of small businesses that did not...
The coronavirus pandemic has consumers around the world turning to digital devices to access banking services. The new surge in demand is putting financial institutions’...
Consumers facing job insecurity and COVID-19 stay-at-home orders are rethinking when and how they make payments, and FIs must respond. David Vélez, founder and CEO...
The coronavirus pandemic has left consumers staying home when possible to stop the virus’s spread. It has also made them wary of taking on debt...