PYMNTS eBook

Before AI Runs the Bank, It Can Replace the Card

Before AI Runs the Bank, It Can Replace the Card
Before AI Runs the Bank, It Can Replace the Card
August 14, 2026  |  Opinion

Success with agentic AI will depend on how well banks redesign their operational foundations, Thales Head of AI-Driven Operations Platform Amélie Tournant Fourel writes in a...

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Billtrust CTO Says a 1% AI Error Rate Can Create 100 Problems a Day
Billtrust CTO Says a 1% AI Error Rate Can Create 100 Problems a Day
August 13, 2026  |  Opinion

Clean data, strong governance and meaningful human oversight are essential to agentic AI, Billtrust Chief Technology Officer John Landy writes in a new PYMNTS eBook, “Building...

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WEX Turns a Three-Person Team Into an AI Blueprint
WEX Turns a Three-Person Team Into an AI Blueprint
August 12, 2026  |  Opinion

Agentic AI changes more than workflows, it changes how an organization operates, WEX Chief Digital Officer Karen Stroup writes in a new PYMNTS eBook, “Building...

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How AI Shopping Agents, Stablecoins and Smarter Checkout Drive Business Growth
How AI Shopping Agents, Stablecoins and Smarter Checkout Drive Business Growth
August 11, 2026  |  B2B Payments

Payments used to arrive at the end of a sale, take the money and leave. Now they have a much bigger job. They can help...

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Credit Unions Give AI the Legwork and Humans the Last Word
Credit Unions Give AI the Legwork and Humans the Last Word
August 11, 2026  |  Opinion

In launching AI, credit unions should start with workflows where risk can be managed and human oversight remains central, Velera EVP, Chief Product and Technology...

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Who Owns the Customer Relationship When Agents Make Payments?
Who Owns the Customer Relationship When Agents Make Payments?
August 10, 2026  |  Opinion

Agentic AI requires transforming the relationship between companies and customers, Synchrony SVP, AI Technology and Transformation Mike Storiale writes in a new PYMNTS eBook, “Building the...

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Splitit CEO Says Card-Linked Payments Can Save AI Sales
Splitit CEO Says Card-Linked Payments Can Save AI Sales
August 07, 2026  |  Opinion

Card-linked installments can help prevent payment failures in agentic AI commerce, Splitit CEO Nandan Sheth writes in a new PYMNTS eBook, “Building the Agent-Ready Payments...

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Item-Level Data Gives AI Agents Smarter Buying Power
Item-Level Data Gives AI Agents Smarter Buying Power
August 06, 2026  |  Opinion

The agentic enterprise will be built through deliberate decisions about where to trust agents, FIS Head of Product Management, Payment Networks Mladen Vladic writes in...

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