PYMNTS eBook

AI Governance Is Only as Strong as Its Weakest Vendor
AI Governance Is Only as Strong as Its Weakest Vendor
April 15, 2026  |  Opinion

AI governance requires accountability, explainability and risk assessment, Christopher Mascaro, chief cyber and fraud officer at North, writes in a new PYMNTS eBook, “AI Runs...

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Boost’s Aiala Links AI Performance to Strong Governance Frameworks
Boost’s Aiala Links AI Performance to Strong Governance Frameworks
April 14, 2026  |  Opinion

Companies must establish AI oversight with clear metrics before implementing the technology, Boost Payment Solutions Chief Compliance Officer Elly Aiala writes in a new PYMNTS...

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Braze: AI Runs Payments but Governance Will Decide the Winners
Braze: AI Runs Payments but Governance Will Decide the Winners
April 13, 2026  |  Opinion

AI requires deliberate investment in governance, observability and specialists, Braze Senior Director, AI Solutions Consulting Kipp Johnson writes in a new PYMNTS eBook, “AI Runs...

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Paysafe CEO Says Pandemic Accelerated Payments Shift by Five Years
Paysafe CEO Says Pandemic Accelerated Payments Shift by Five Years
February 06, 2026  |  eBook

Adaptability is a key competitive advantage in the evolving payments industry, Paysafe CEO Bruce Lowthers writes in a new PYMNTS eBook, “2025’s Over/Under: The Bets That...

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eCommerce Growth Makes Tokenized Checkout the Baseline
eCommerce Growth Makes Tokenized Checkout the Baseline
February 05, 2026  |  Opinion

Digital wallet use has accelerated, resetting expectations for frictionless commerce, Thales Europe Region SVP Cyril Villemin writes in a new PYMNTS eBook, “2025’s Over/Under: The Bets...

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Billing Shifts From Back-Office Chore to Customer Loyalty Test
Billing Shifts From Back-Office Chore to Customer Loyalty Test
February 04, 2026  |  Opinion

Streamlining billing and payments optimizes the entire customer experience, Paymentus President and CEO Dushyant Sharma writes in a new PYMNTS eBook, “2025’s Over/Under: The Bets That...

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Credit Unions Adjust to Technology Shifts While Prioritizing Members
Credit Unions Adjust to Technology Shifts While Prioritizing Members
February 03, 2026  |  eBook

Credit unions can find opportunity in navigating technology shifts and trends while keeping members at the center, Velera President and CEO Chuck Fagan writes in a...

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America’s Workers Got Left Behind in the FinTech Boom
America’s Workers Got Left Behind in the FinTech Boom
February 02, 2026  |  eBook

American workers drive spending, and rely on timely payments, Ingo Payments CEO Drew Edwards writes in a new PYMNTS eBook, “2025’s Over/Under: The Bets That...

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Digital Payments Reshape Insurance Competition
Digital Payments Reshape Insurance Competition
January 30, 2026  |  Opinion

Succeeding in insurance payments requires building scalable ecosystems, One Inc CEO Ian Drysdale writes in a new PYMNTS eBook, “2025’s Over/Under: The Bets That Paid Off.”...

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